Volkswagen of Kirkland - Service Center

Veronica was great! I was treated with respect and efficiency. Veronica was very understanding of my situation. I did not have to pay a lot of money and was able to get d I was treated with respect and efficiency. Veronica was very understanding of my situation. I did not have to pay a lot of money and was able to get done what I needed in a very short time. More

Big thanks to Veronica at service department Nice and friendly staff provided me with a loaner car for the time my car was in service. Will comeback again. Great job thanks to Veronica and all st Nice and friendly staff provided me with a loaner car for the time my car was in service. Will comeback again. Great job thanks to Veronica and all staff in service department. More

Great service Very pleasant experience. Polite and efficient communication. Very thorough on the inspection and repairs. I’ve bought my new Atlas and done all the s Very pleasant experience. Polite and efficient communication. Very thorough on the inspection and repairs. I’ve bought my new Atlas and done all the services so far at this location. Happy with every visit. More

Thanks VW of Kirkland. I took my car 🚗 there for a general service, Tristan was very helpful and professional. They did a great job on the car. I will retur VW of Kirkland. I took my car 🚗 there for a general service, Tristan was very helpful and professional. They did a great job on the car. I will return for future business. More

Professional Tristen was very professional as he dealt with our visit. We are from out of town and it ended up requiring an extra day to get all of the work done o Tristen was very professional as he dealt with our visit. We are from out of town and it ended up requiring an extra day to get all of the work done on our car. We were not happy but He kept us informed and helped us understand what was happening, so overall and under our circumstance, we were treated very well and would recommend this dealership. More

Amazing service and overall dealership! Thumbs UP! :) I’ve had nothing but amazingly great experiences at VW of Kirkland.. service team and management is stellar, they go above and beyond! Great showroom/ I’ve had nothing but amazingly great experiences at VW of Kirkland.. service team and management is stellar, they go above and beyond! Great showroom/sales lot as well. I highly recommend this dealership for any and all sales and service needs! :) thumbs way way UP! ;) More

Great Service Experience Very friendly and thorough from everyone.. Went over all the notes regarding the vehicle, and the service was done in a timely manner. Great experienc Very friendly and thorough from everyone.. Went over all the notes regarding the vehicle, and the service was done in a timely manner. Great experience More

Repair I had a small repair that was handled quickly and professionally. The waiting area is very pleasant and accommodating. The staff are always very fri I had a small repair that was handled quickly and professionally. The waiting area is very pleasant and accommodating. The staff are always very friendly and helpful. More

Great tech notes The notes from the techs regarding my fault codes were very detailed and helped me understand exactly what issues I needed to address with my vehicle. The notes from the techs regarding my fault codes were very detailed and helped me understand exactly what issues I needed to address with my vehicle. More

Customer relationship A pleasure to work with, they are like family. Having dealt with many cars in my life, this is the easiest and most comfortable. I will only work wit A pleasure to work with, they are like family. Having dealt with many cars in my life, this is the easiest and most comfortable. I will only work with this dealer and sales department! More