Volkswagen of Lake Charles

Great Experience This was our first time buying a Volkswagen and And it was a Great and easy buying experience!! Quintin was an awesome salesman!! Would definitely r This was our first time buying a Volkswagen and And it was a Great and easy buying experience!! Quintin was an awesome salesman!! Would definitely recommend More

Great experience Super staff, great service, awesome people! Always helpful and willing to assist in any way. Jerald is the best! Never leaves me in the dark and h Super staff, great service, awesome people! Always helpful and willing to assist in any way. Jerald is the best! Never leaves me in the dark and helpful. More

Kind Staff Jerald was very courteous, kind and patient! He answered all of my questions and helped with all of my needs. Great service all around! Thank you! Jerald was very courteous, kind and patient! He answered all of my questions and helped with all of my needs. Great service all around! Thank you! More

Very pleasing and time efficient! Everyone was super nice and did what they could to get me in the car of my dreams! I was very limited on time but they did everything to make it work Everyone was super nice and did what they could to get me in the car of my dreams! I was very limited on time but they did everything to make it work for me and got me out in a timely manner! Really awesome people! More

Tiquan Dealership was clean salesman was very nice and helped find a car that met are needs. The pricing was good and also the certified warranty is what I w Dealership was clean salesman was very nice and helped find a car that met are needs. The pricing was good and also the certified warranty is what I was looking for More

Always a mess up It never fails, every time we go in for scheduled maintenance we have to return for a mistake/issue due to poor service. This time, the plastic cover It never fails, every time we go in for scheduled maintenance we have to return for a mistake/issue due to poor service. This time, the plastic cover under the car that protects the oils pan, etc. was not properly reattached after a oil change. When driving down the interstate the cover came loose, caught the road and ripped away from the car. It even caught wind and flew into the air! Thankfully no one was behind us, but the cover landed and was ran over by a semi truck. This is NOT the first time a routine maintenance visit resulted in a return visit to fix what the service employees caused. I am very disappointed in the lack of detail taken by the employees at the Lake Charles service shop. We will never buy another VW because of our the numerous BAD experiences we’ve had. What a shame. More

Very efficient I scheduled the service online, which I love. It was very easy, showed up and didn't have to wait. Got out of there in time to go to another appointme I scheduled the service online, which I love. It was very easy, showed up and didn't have to wait. Got out of there in time to go to another appointment. More

Friendly, helpful, knowledgeable Volkswagen of lake Charles has the customer in mind at every level. Very nice to see everyone in the chain of command working together to provide the Volkswagen of lake Charles has the customer in mind at every level. Very nice to see everyone in the chain of command working together to provide the best service from start to finish. And the follow up call after the sale, to be sure everything is going well with the vehicle, or if we needed any tech support. 100% satisfaction. We appreciate everything. More

VW- Lake Charles Quick and easy! The service is always great. They take really good care of me and are very kind to me. It never takes too long either. Quick and easy! The service is always great. They take really good care of me and are very kind to me. It never takes too long either. More

Fast and Efficient Jerald gives off that home town feeling.Made me feel comfortable and reassuring.I was in a panick when I called,he offered me to come in to check out Jerald gives off that home town feeling.Made me feel comfortable and reassuring.I was in a panick when I called,he offered me to come in to check out my issue,pleasantly. More