Volkswagen of Lake Charles

Great automobiles and fantastic service ! Absolutely will be back shopping for my next vehicle ! Wish I'd have visited years ago . Highly recommended to all of my friends and family ! be back shopping for my next vehicle ! Wish I'd have visited years ago . Highly recommended to all of my friends and family ! More

My experience at the dealership was very pleasing. However it seem like I sat awhile to get to an agreement In the meantime I became very hungry. I was offered some crackers. But all in all everyon However it seem like I sat awhile to get to an agreement In the meantime I became very hungry. I was offered some crackers. But all in all everyone was pleasant. Most of all got what I went there for. More

Joshua was awesome. He got my car repaired and went the extra mile to contact my extended warranty company and the repair was covered. Not everyone would do that. The mechanics were awesome and very people extra mile to contact my extended warranty company and the repair was covered. Not everyone would do that. The mechanics were awesome and very people oriented. More

Best experience I’ve ever had with a dealership. I was able to buy a car while working in NYC. Delivered to Louisiana. Courtlande rocks. able to buy a car while working in NYC. Delivered to Louisiana. Courtlande rocks. More

Very professional and friendly .. Did all I asked them to do very timely .. Used the service department twice now and am completely satisfied .. Y'all Keep on Keepin on and be safe during the virus invasion do very timely .. Used the service department twice now and am completely satisfied .. Y'all Keep on Keepin on and be safe during the virus invasion .. See Ya next year .. More

Outstanding service from all involved. Nancy was very flexible and helped me get my car serviced quickly for an upcoming trip. Great Job thanks for the help flexible and helped me get my car serviced quickly for an upcoming trip. Great Job thanks for the help More

Professional and Friendly I received knowledgeable information about the vehicle purchased. My representative was patient and friendly. The selection of vehicles was very adeq I received knowledgeable information about the vehicle purchased. My representative was patient and friendly. The selection of vehicles was very adequate. The showroom was very appealing. The dealership had all the attributes of being well managed. More

Disappointed; extended warranty covered nothing, owned vehicle 4 months, problem was fuel and engine related? Extra expense at a horrible time; actually 25% of warranty cost! vehicle 4 months, problem was fuel and engine related? Extra expense at a horrible time; actually 25% of warranty cost! More

Adam was very helpful with the process of purchase in my vehicle very professional and very nice and helpful. Called and made sure I was being take care of the day I was able to be picked up vehicle, he was vehicle very professional and very nice and helpful. Called and made sure I was being take care of the day I was able to be picked up vehicle, he was off that day and followed up to make sure all my questions were answered and taken care of. Appreciate his work ethic. Thank you Cindy burns More

Repeat Customer of VW of Lake Charles. The customer service is second to NONE. Kevin and Adrien truly make the purchase about you & the whole process is super quick and painless. This combined with ser service is second to NONE. Kevin and Adrien truly make the purchase about you & the whole process is super quick and painless. This combined with service after the sale is what will make me a lifetime customer of VW of Lake Charles More