Volkswagen of Lake Charles

Amazing and overwhelming The staff were very kind and helpful. I love the fact that Quintin didn’t just throw figures out there. He explained things and was diligent towards c The staff were very kind and helpful. I love the fact that Quintin didn’t just throw figures out there. He explained things and was diligent towards coming to a resolve with me. He, along with the manager who I am very thankful for, struggled through the credit checks, explained everything to me and showed me the evidence behind their words. I didn’t expect this at all, I just went in to get my car serviced, however, God allowed the staff at Volkswagen to bless me beyond my imagination. I went from a 2008 to a 2018!! I love my car. Thank you all so much!! More

Great Very customer friendly. Always get Great service. Faith is coming home to do you need to go home and take a look 👀 I know how much you have to say to Very customer friendly. Always get Great service. Faith is coming home to do you need to go home and take a look 👀 I know how much you have to say to you and the rest of y’all More

Great service. Prompt. Very pleasant. Actually felt valued by all the staff I ran into while waiting. Explanations of work were clear and easy to understand. Dealership went out of its way Actually felt valued by all the staff I ran into while waiting. Explanations of work were clear and easy to understand. Dealership went out of its way to make it a good experience. More

Awesome Dealership Corey was so helpful with helping me find my car from the moment I pulled up to the lot to the end. I could call him whenever with whatever questions Corey was so helpful with helping me find my car from the moment I pulled up to the lot to the end. I could call him whenever with whatever questions and he was more than happy to help me. He never made me feel pressured to do anything I did not want to do. Voltswagon is 5 stars in my book thanks so much Voltswagon! More

Servicing my car The service is quick the staff are very friendly, they know more about my car and it done right and I trust the quality of the word done on my car The service is quick the staff are very friendly, they know more about my car and it done right and I trust the quality of the word done on my car More

Meeting Expectations The entire team was warm and friendly amidst doing their jobs by taking care of not only myself but the other customers as well. Didn’t feel like a De The entire team was warm and friendly amidst doing their jobs by taking care of not only myself but the other customers as well. Didn’t feel like a Dealership at all. Love the environment and friendly staff. More

very respectful and friendly They worked with me to meet my needs in a new car and were respectful and friendly the entire time. Will definitely recommend them to others and will They worked with me to meet my needs in a new car and were respectful and friendly the entire time. Will definitely recommend them to others and will continue to do business with vw of lake Charles. More

Very helpful staff I started with this dealership when it began in a smaller venue...still the best dealership/service center. Jacob is helpful and he always makes sure I started with this dealership when it began in a smaller venue...still the best dealership/service center. Jacob is helpful and he always makes sure my car is so clean...just very happy to do business with this dealership. More

Shopping for Teenager Shopping for a good deal on a dependable car for my teenager. The sales staff were very friendly, honest, and positive throughout the sale. I would st Shopping for a good deal on a dependable car for my teenager. The sales staff were very friendly, honest, and positive throughout the sale. I would start my search there to start next time. More