Volkswagen of Nanuet

The dealer works to proved the best deal possible. My salesperson Kelina worked with me through text messages regarding what I was looking for, and after I provided some basic info, we were able take My salesperson Kelina worked with me through text messages regarding what I was looking for, and after I provided some basic info, we were able take the next steps in person, and it saves a lot of time! Kelina was VERY knowledgeable, personable, and thorough, and provided excellent customer service. All of my questions were answered and the process was smooth and efficient. More

Staff was friendly I thought I received honest service until things started to go wrong with my car that wasn’t happening before my visit And when I returned so that they could correct it The rep seem until things started to go wrong with my car that wasn’t happening before my visit And when I returned so that they could correct it The rep seemed very dismissive and seemed to not value my business They made no attempt to address my concerns And it meant nothing to them that I had just made a $1000.00 purchase of parts My experience was humiliating and dehumanizing I’m never going back More

I took my car here for 30k mile service. Vanessa was extremely helpful and professional. However the service dept itself can’t be trusted. They said they rotated my cars as part of the servi Vanessa was extremely helpful and professional. However the service dept itself can’t be trusted. They said they rotated my cars as part of the service but they did not bc I do have my tires marked. Them not rotating my tires now makes me question if the other services were done or not. Terrible experience. More

They really care and work with you! ! We had great experience with them. Everyone is friendly as well! ! We had great experience with them. Everyone is friendly as well! More

They wanted to gave less than what my car value when asked for the trading asked for the trading More

Devis was amazing help from Start to finish. He never pressured us at all. Would definitely recommend him. He never pressured us at all. Would definitely recommend him. More

I had a great experience purchasing my ID. Buzz from Volkswagen of Nanuet. Kelina made the entire buying process easy and stress-free, guiding me through every step with professionalism and pa Buzz from Volkswagen of Nanuet. Kelina made the entire buying process easy and stress-free, guiding me through every step with professionalism and patience. Since the ID. Buzz is a rare vehicle and they only had one on the lot, she didn’t initially have all the answers to my questions. However, when I returned the next day, she had taken the time to learn everything about the vehicle and was able to answer every question I had. That level of dedication and customer service really stood out to me. If I’m ever in the market for another Volkswagen, I’ll definitely be returning to Volkswagen of Nanuet. Highly recommended! More

Great place to do business. Will consider recommending the dealer ship to friends and family. Will consider recommending the dealer ship to friends and family. More

WAITED FOR HOURS TO GET VEHICLE SERVICES AFTER THE SERVICE VEHICLE CHECK ENGINE LIGHT CAME BACK ON HAD TO GO TO ANOTHER VW DEALERSHIP JACK DANIELS VW AND THEY DIAGNOSED IN A HOUR AND REPLACED THE FAUL SERVICE VEHICLE CHECK ENGINE LIGHT CAME BACK ON HAD TO GO TO ANOTHER VW DEALERSHIP JACK DANIELS VW AND THEY DIAGNOSED IN A HOUR AND REPLACED THE FAULTY PART . IF YOU NEED ANYTHING GO THERE More

Nanuet dealer does not hold their promises. When I bought my Taos they gave me a deal of free oil change and NY state inspection. I went to get my 2 nd year inspection and Oil change atmay 20 When I bought my Taos they gave me a deal of free oil change and NY state inspection. I went to get my 2 nd year inspection and Oil change atmay 2026. They told me they don’t honor these deals anymore. After I toll to them. They will honor this time because they did not let me know this deal is over. More