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Volkswagen of Nanuet

Nanuet, NY

Overview
Employees
Reviews
Vehicles
4.3
135 Reviews
Welcome to Volkswagen of Nanuet We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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6 Hutton Ave

Nanuet, NY

10954

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Showing 135 reviews

March 10, 2024

Carl and the team at Volkswagon Nanuet made the process very easy and enjoyable. Highly recommend. More

by acaliendo514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Braunagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Volkswagen of Nanuet responded

Thanks for taking the time to share your experience with Carl here at Volkswagen of Nanuet. Drive safely!

Helpful
March 04, 2024

We had a great experience. Tony was extremely knowledgeable and professional. He answered all of our questions and concerns. He was very patient with us. We never felt rushed More

by kutka95
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Oparaku
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Volkswagen of Nanuet responded

We're delighted to know that you had a great experience with Tony and the rest of our team at Volkswagen of Nanuet. We always strive for professionalism, knowledgeability, and friendliness in serving our customers. Thanks for sharing your feedback!

Helpful
February 19, 2024

The dealer was very open, transparent, and helpful. Our sales assistant Crystal was very friendly, answered all our questions and made the experience very pleasant. More

by mawdogbe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Volkswagen of Nanuet responded

We're glad to know you had a pleasant experience with Crystal and our team at Volkswagen of Nanuet. We strive for transparency in all we do, so it's great to see that reflected in your visit! Thanks for the review.

Helpful
February 09, 2024

This is not a trustworthy dealership. They left a part hanging that was supposed to be secured properly More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sterling Mckenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chrys Kenney
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Volkswagen of Nanuet responded

Sean, I'm sincerely sorry to see this feedback as it does not reflect our commitment to honest and thorough service. We want to ensure all outstanding issues are resolved as soon as possible. If you haven't already, please reach out to our service department at (866) 981-5842. Thank You, Customer Care Team

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February 04, 2024

Professional. Very nice staff. I will recommended it with pleasure to all people who might interested. More

by Klaudeta Bagaviki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oparaku
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Volkswagen of Nanuet responded

Klaudeta, we appreciate your kind words about our team at Volkswagen of Nanuet. Thanks for recommending us! We are here for anything else you might need down the road!

Helpful
December 14, 2023

Always friendly and ready to take care of your vehicle upon entry to the service area More

by aeroman28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Volkswagen of Nanuet responded

Nothing better than a happy customer and a five-star review! Thanks for choosing Volkswagen of Nanuet!

Helpful
November 29, 2023

When I was there they did not look at my breaks even when I asked them. And finding out a week later that I need breaks. More

by Bnigro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Volkswagen of Nanuet responded

We are sorry to hear that there may have been an oversight during your previous visit. We aim for complete customer satisfaction and it seems we missed an opportunity here. We would appreciate an opportunity to look further into this matter, so please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@VWNanuet.com

Helpful
November 26, 2023

Dealership is super clean. Staff is very knowledgeable & friendly. Service experience was great! Highly recommend VW of Nanuet! More

by Jim C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrys Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Volkswagen of Nanuet responded

Jim, we're delighted to know you had a great experience at Volkswagen of Nanuet! Thanks for recommending us and sharing your positive feedback.

Helpful
November 24, 2023

Engine light came on and I spent over $200 for a diagnostic test for them to tell me that I need a new engine. A new engine the cost 13k not including taxes or labor to get it put in. They did not c More

by Lesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrys Kenney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Volkswagen of Nanuet responded

Lesley, we're really sorry to read about your experience. It's clear we fell short of providing you with the thorough and accurate service that we aim for. Your feedback is important as it helps us improve our services moving forward. If there are any other issues or concerns you'd like to discuss further, please don't hesitate to reach out directly at your convenience. Thank you, Customer Care Team - CustomerCare@VWNanuet.com

Helpful
November 19, 2023

Oudai was excellent to work with. Not aggressive or pushy. Good communication all week. Very friendly. Highly recommend him. More

by Mrb0730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oudai Radi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Volkswagen of Nanuet responded

We're glad to know that you had a positive experience with Oudai at Volkswagen of Nanuet! We appreciate your recommendation and we'll pass along the kind words. Thanks for sharing your review!

Helpful
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