Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Naples
Naples, FL
4,743 Reviews
Welcome to Volkswagen of Naples
Volkswagen of Naples is Southern Florida's #1 volume Volkswagen dealer. New vehicles at Volkswagen of Naples embody the combination of performance, luxury, and styling, that's unique to the Volkswagen brand. From the ultra-fuel efficient Jetta TDI to the sought after New Atlas, Volkswagen of Naples gives you a chance to find the new automobile that will truly satisfy your desires. We have a plethora of new Volkswagen inventory to make it easy for new car shoppers to find the precise vehicle to complement their needs. In addition, Volkswagen of Naples has a massive selection of clean, low-mile, garage kept, pre-owned cars.
If you want selection, Volkswagen of Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Volkswagen of Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.vwofnaples.com, or simply visit our dealership in person today! Be sure to check out our beautiful artwork wall painting of Michigan State mascot Sparty. Volkswagen of Naples is home to Michigan State Alumni, University of Florida Alumni, and Ohio State University Alumni. We have new inventory arriving daily, so you are bound to find just what you are looking for here at Volkswagen of Naples!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,743 reviews
July 14, 2016
Absolutely the best sales experience I've ever had. Erin Presley was the bomb! From beginning to end she had all the details of the car and went out of her way to make sure I satisfied 100%. Even after Erin Presley was the bomb! From beginning to end she had all the details of the car and went out of her way to make sure I satisfied 100%. Even after I purchased the car she would send me information to answer any questions about how to work anything. Super dealership and everyone just great and eager to help me along the way. Love my car, love Erin and the Naples Audi VW dealership. What a great asset they all are. Thank you all for making this such a easy decision and process!😀 More
by Lee
Employees Worked With
Erin Presley
July 08, 2016
VW of Naples Stopped in spur of the moment. We had no intentions of buying a vehicle this day. However, as always, we were very impressed with our salesman and all Stopped in spur of the moment. We had no intentions of buying a vehicle this day. However, as always, we were very impressed with our salesman and all the staff. This is our second purchase from Naples of Volkswagen. Lawrence made our experience enjoyable and pleasant. Thank you also to another agent who helped assist in making this happen. I'm sorry I don't remember his name. More
by JuliannandJohn
Employees Worked With
Keith Ahearn, Lawrence Buckman
July 06, 2016
Got me the car I wanred and fit my budget! Jacob Roden and the whole staff that I dealt with at Volkswagen of Naples were wonderful to deal with, Jay worked very hard to get me in my 2014 Nissa Jacob Roden and the whole staff that I dealt with at Volkswagen of Naples were wonderful to deal with, Jay worked very hard to get me in my 2014 Nissan 370Z with payment to fit my budget ! Thank you J. ! I would not hesitate to make the trip back to Naples when I purchase my next car ! More
by jdcrane20
Employees Worked With
Jay Roden, Keith Ahearn
July 03, 2016
Great Dealership to Purchase a vehicle!! I just wanted to write a quick note to say thank you to Erin Presly! Hats off to that girl. i purchased a vehicle 4 months ago from another dealer, wh I just wanted to write a quick note to say thank you to Erin Presly! Hats off to that girl. i purchased a vehicle 4 months ago from another dealer, which I should of never done, I was miserable with it. I drove it to Volkswagen of Naples where I have already purchased 2 vehicles in the past, also with Erin. I told her a made a big mistake and I needed to get back in a VW and she made it happen😊 Thanks with the help of Chuck and Ted. Thank you for your dedication and wonderful service Erin. Jeannine Mennig, Naples, FL More
by Bentley1
Employees Worked With
Chuck Whitley, Erin Presley, Ted Daly
June 30, 2016
By far the only place I want to purchase a vehicle from. I was very skeptical about this dealership. Boy did they prove me wrong! I placed a call and spoke to Erin Presley who is by far the most professional I was very skeptical about this dealership. Boy did they prove me wrong! I placed a call and spoke to Erin Presley who is by far the most professional, the most efficient, and the most patient rep from any dealerships I've ever dealt with. Instead of a sales person, she was more of a sales consultant. She knew exactly how to put us at ease. The team at Wolkswagen of Naples is proof that purchasing a vehicle can be a wonderful experience. Thank you Erin, I now have a friend in the automotive industry. More
by Reginald36
Employees Worked With
Erin Presley, Ted Daly, Joe Pozo
June 29, 2016
Jay Roden Certified Sales Consultant Jay was Amazing! We went to the dealership which was a return visit from three years ago to negotiate a new lease on a Passat. He was knowledgable and Jay was Amazing! We went to the dealership which was a return visit from three years ago to negotiate a new lease on a Passat. He was knowledgable and answered all our questions and was so very kind and patient thruout the entire process. On a very hot sunny day he gave us all the time we needed at the lot to look at the cars before we made a decision without any pressure. Jay made our experience great and we are grateful he was our sales consultant. Joyce and Fred, Naples, Fl More
by Joyce and Fred, Naples, Fl
June 28, 2016
third car this is my third car from this dealership and really every time I have more fun experience there especially with my best sales man in this dealership this is my third car from this dealership and really every time I have more fun experience there especially with my best sales man in this dealership whish kyle harsh he always more than supported guy always doing his best to find what i need exactly and so patience guy and always cooperative aND he response very quickly about any questions I need answers on it or at any time I am asking him about any thing really he is tne most professional sales man I meet him , thank you kyle for third time More
by tamermesiha
Employees Worked With
June 25, 2016
Professional approach Mr. Buckman was very professional and very capable at addressing my "new car" buying experience. He is knowledgeable about the product and doesn't pu Mr. Buckman was very professional and very capable at addressing my "new car" buying experience. He is knowledgeable about the product and doesn't push. His professionalism made the car buying experience at that dealership a nice change compared to the other dealerships I'd been to in the area. The dealership esthetics are great too, nice clean ambiance. More
by Sippyjuice
June 24, 2016
These guys love what they do! Erin, Michael, and Chuck were all a pleasure to deal with. This is the third vehicle I purchase from this dealership. THANKS AGAIN for working with me Erin, Michael, and Chuck were all a pleasure to deal with. This is the third vehicle I purchase from this dealership. THANKS AGAIN for working with me! More
by EricMLeon
June 20, 2016
Awesome Erin and the team made my experience easy, almost too easy. In and out and left satisfied with all aspects, including the price. Erin and the team made my experience easy, almost too easy. In and out and left satisfied with all aspects, including the price. More
by Ml441
Employees Worked With
Erin Presley
