Volkswagen of Naples

Amazing experience last week, so I'm back for another! I have been a faithful VW customer owning nothing but VW or Audi since I was 16 years old, and have never even considered owning anything else. After I have been a faithful VW customer owning nothing but VW or Audi since I was 16 years old, and have never even considered owning anything else. After years of persuasion, I finally convinced my fiancé to get one for himself! He and I came to VW of Naples last week after having a very bad experience at VW of Fort Myers, and he ended up leasing a 2015 GTI from Jeff Weissert. Up until today I was driving a 2009 Jetta TDI that I was (and still am) completely in love with. I had absolutely no intention of getting rid of that car anytime soon. However, our experience with Jeff and his manager Chuck was so awesome that I found myself looking for a car that I never would have considered otherwise! We let Jeff know that I might be in the market now, and he was extremely helpful even going as far as texting us from his personal cell number while he was on vacation just to see if we've made any decisions on what exactly it was we were looking for yet. As badly as I wanted a new car I really didn't think it was going to happen, because my credit isn't that great. I figured the interest rate for someone like me would make a payment sky high, but I tried anyway aiming for another Jetta because of it's low price. I learned about the Jetta Sport and was very intrigued. Turns out those cars are pretty hard to come by, and though they tried their hardest they weren't able to track one down for me with all of the options I was looking for. They did however, have a Passat Sport. As soon as Jeff told me this I couldn't help but think "oh great, show me a car I can't afford." He showed me a few pictures and it was gorgeous, so of course I wanted to see it in person. Jeff drove us over to the lot it was in, and I fell in love with it the second I saw it. I had a lot of things holding me back from making the jump. I was upside down on my Jetta loan, bad credit, really not open to the idea of going with a higher monthly payment, having a very hard time justifying a large down payment considering we have a wedding to pay for this year, and most importantly the fact that I seriously loved that little Jetta. Jeff and Chuck did literally everything they could to make this happen for me though! They gave me exactly what I was asking for on my Jetta, which I always thought was unheard of for a dealership to do! They also got me a payment that was only $10 a month more than I'm paying now, with a down payment I was actually comfortable paying! Seriously, $10 extra a month for a newer, nicer car with a warranty!? Done and done! It was a pretty long drive for us, going back and forth from our home in Fort Myers to south Naples a few times for the transactions, but it was honestly so worth it. I would highly recommend to head to VW of Naples and ask for Jeff if you're in the market for a Volkswagen. This was the best experience my fiancé and I have ever had purchasing a car (or two.) More

So helpful Erin was so willing to help and went above and beyond. I would recommend her to all friends and family. Thanks for all your help. Erin was so willing to help and went above and beyond. I would recommend her to all friends and family. Thanks for all your help. More

Beetle purchase made easy We picked out the car we wanted on line and visited the dealership and Rex Manchester was very helpful in making the process go smoothly. We are thril We picked out the car we wanted on line and visited the dealership and Rex Manchester was very helpful in making the process go smoothly. We are thrilled with the car. More

Thank you Erin Presley for going above and beyond! Erin Presley helped me get into my 2012 Jetta, making my car buying experience convenient and stress free! Naples Volkswagen got me into a car with my Erin Presley helped me get into my 2012 Jetta, making my car buying experience convenient and stress free! Naples Volkswagen got me into a car with my (much) less than perfect credit and connected me with sales associate, Erin Presley who took so much time and personal care throughout the process. I am so grateful to her. She was compassionate and attentive as I am a busy single mom, juggling college and a full time job. She took care of everything over the phone and I basically walked in and picked up the car. I have never in my life written a review on anything, but my experience was so awesome, it demands to be heard. I so highly recommend her and Volkswagen to anyone looking to buy a car. More

Thank you Jay for the Excellent Service! Great experience at VW of Naples with my recent car purchase. All of the staff is very helpful and friendly, especially Jay Roden. Jay made me feel ve Great experience at VW of Naples with my recent car purchase. All of the staff is very helpful and friendly, especially Jay Roden. Jay made me feel very comfortable could not have been more helpful. He is excellent to work with, highly recommended! More

Thank you for a great experience my first time purchasing Marty Ingesoulian was a great sales person to work with. Purchasing my first vehicle with VW was a great choice. Marty made it easy and hassle free. Marty Ingesoulian was a great sales person to work with. Purchasing my first vehicle with VW was a great choice. Marty made it easy and hassle free. He followed up with emails and via telephone after I purchased to make sure everything meant my standards. Thank you again Marty! More

Jay Rodeo is wonderful What a great experience. JA RODEN provided me an excellent service from the point of introducing my new car to the delivery. from the management s What a great experience. JA RODEN provided me an excellent service from the point of introducing my new car to the delivery. from the management staff to the personnel everyone was willing to help me out. overall J provided me with a wonderful buying experience. More

Bad experience with VW of Ft. Myers, saved by VW of Naples So after months of contemplating I finally decided to step up and lease a car. The make and model were already taken care of. I knew exactly what I wa So after months of contemplating I finally decided to step up and lease a car. The make and model were already taken care of. I knew exactly what I wanted. I first went to VW of Ft. Myers where the staff immediately wanted to run a credit report on me to make sure I wasn't wasting their time. After realizing I was a serious buyer we went over options. They didn't have what I wanted (15' GTI/White/Manual/4door) so I figured they would try to locate one. Wrong. They acted like what was one the lot was what I was gonna get. I thought maybe a test drive in a DSG would sell me on an auto so I wanted to test drive. It was currently 7PM, one hour away from closing and I was told, "Um.. It's a little late to test drive, come back another day". I was floored, I've never had someone turn me away when I'm trying to buy something, let alone a new vehicle. I left, semi-sure I had given up and would continue on with my 95' Jeep. Michael Schutt contacted me from VW of Naples when I asked for an online quote of a new GTI lease. He was eager to help and got me interested enough to stop by(which is a pretty far commute from Ft. Myers). When I arrived Jeff Weissert was at the door with a key to a GTI in tow ready to go. Just a quick copy of the drivers license (This was 20 minutes til close). No credit report, no hassle, no arguing, we just went. I loved the car and decided if the price was right I would get it. Jeff and Chuck Whitley fought tooth and nail to get the payments where I needed them and gave me a price wayyy lower than what VW of Ft. Myers offered me. The whole time there, they were helpful, efficient, and professional. They seemed so interested in my purchase and were just excited as me about my purchase, while the people in Ft. Myers seemed annoyed by my presence. I absolutely hate dealerships because of the hassle and pressure that is immediately put on you the second you walk in, but VW of Naples made the experience enjoyable. I am so thrilled with the experience and how I was treated by Jeff, Chuck, Michael and Mike that when my lease is up, if I don't buy the car I will get another vehicle from them in a heartbeat. Thank you guys for making my day! Ryan Strutzel More

Thank You Robert Lombardi Thanks to Robert Lombardi buying my new VW Bug was SO easy & hassle free. This man made me feel so at ease with his professionalism & Integrity. Thanks to Robert Lombardi buying my new VW Bug was SO easy & hassle free. This man made me feel so at ease with his professionalism & Integrity. More

Amazing! Vladimir is just the best! He found me a car that is best for me and my needs. He went above and beyond my expectations. He didnt act like just a s Vladimir is just the best! He found me a car that is best for me and my needs. He went above and beyond my expectations. He didnt act like just a salesperson but a person who is there to help and not just make money of off you! More