Volkswagen of Naples

Best experience ever! Rex, Chuck and Brian were great! Rex went above and beyond to make this the best buying experience ever! All the way down to installing the car seat Rex, Chuck and Brian were great! Rex went above and beyond to make this the best buying experience ever! All the way down to installing the car seat In my new car. I would deffenitly reccomend Rex as a sales person! More

Erin Presley is oustanding! I met Erin 6 months ago and immediately felt comfortable with her sales approach. As a female, I find some of the salesmen a little intimidating! I I met Erin 6 months ago and immediately felt comfortable with her sales approach. As a female, I find some of the salesmen a little intimidating! I contacted her again when the time was right for me to buy another car. As I anticpated, she was outstanding with her knowledge and customer service. As she is now an internet sales person ..... personally I think she is far more valuable to VW of Naples in front of the customers,not hidden behind a computer..... she handed us on to Jeff Weissert, who took care of our needs in a very efficient and professional manner. We got the exact car we wanted, for the price we were prepared to pay, and you got a happy customer. A win-win for everyone. Erin and Jeff both made the whole process easy and without all the 'song-and-dance' nonsense that normally happens with car purchase negotiations! More

Fantastic Experience! We loved working with Erin Pressley and Bob Lombardi from VW Naples! This was our 3rd Jetta, but we were switching from gas to TDI, and I wanted to be We loved working with Erin Pressley and Bob Lombardi from VW Naples! This was our 3rd Jetta, but we were switching from gas to TDI, and I wanted to be certain that they would have what we wanted before we went down there. I put in a request online and Bob and Erin immediately responded with the information we needed. When we arrived Bob spoke with us about our needs and wants in a car to make sure that he was selling us a car that would be the right fit. We then test drove one and he make sure we understood all of the difference between our current car and the new one and make sure we were getting exactly what we needed! Both Bob and Erin are no nonsense when it comes down to financing and it was a pleasure working with both of them. Even the finance manager, John Joseph was a pleasure to work and he made finalizing all of the paperwork a breeze. We love our new Jetta TDI and we're so happy we choose to return to Erin Pressley at VW of Naples. Thanks again! You have a great team and I will gladly recommend you to my friends, family, and colleagues. More

Highly recommend Volkswagen Naples and our salesman! That was a great car-buying experience and I'm thrilled with my new Passat. Our salesman, Richard Crane was friendly, knowledgeable and NOT pushy. He That was a great car-buying experience and I'm thrilled with my new Passat. Our salesman, Richard Crane was friendly, knowledgeable and NOT pushy. He went to great lengths to makes us comfortable with our purchase, answered a million questions and went above and beyond to accommodate us. Erin Presley and John Joseph were also very friendly and helpful in making the process go smoothly. What a nice car and great service! :-) More

Used Car Purchase My sister and I came in looking for a car for our family and friends to have to drive when they come to visit. Kyle was very helpful like always. I ha My sister and I came in looking for a car for our family and friends to have to drive when they come to visit. Kyle was very helpful like always. I had purchased car with him before and he is the best. He really takes good care of his clients and he follows up with them to make sure that everything is going well. One important thing for me is that Kyle and VW make this process of purchasing a car as enjoyable as it can be. Kyle is really friendly and easy going that element of stress and tediousness is eliminated right from the beginning and buyer can just relax and enjoy the process. I strongly recommend VW cars, I strongly recommend Kyle, and I strongly recommend this dealership in Naples. I had a great experience and I will be back!!! Best regards, Sladjana More

How a used car became new I hd planned on buying a used medium size car and after visiting 5 dealers in Naples I disqualified 3 of them due to impression I got of the sellers. I hd planned on buying a used medium size car and after visiting 5 dealers in Naples I disqualified 3 of them due to impression I got of the sellers. Of the remaining two it was a close call but VW of Naples made me a nice offer for a hardly used 2014 Passat 2.5 SE with only 260 miles on the clock. I bought the car but a couple of days later I thought I would be happier with a diesel car. VW of Naples agreed to take back the Passat I had purchased for the same price I gave for it and still give me a reasonable deal on a 2014 Passat 2.0 TDI SE. It will probably be a number of years before I replace my new car but I would gladly deal with Marty Ingesoulian and VW of Naples again. More

Tiguan 2014 purchase Erin & Nick were very knowledgeable, extremely friendly and quite efficient. They worked out a great lease price for my new 2014 Tiguan. We found Vo Erin & Nick were very knowledgeable, extremely friendly and quite efficient. They worked out a great lease price for my new 2014 Tiguan. We found Volkswagen of Naples on the web and we were drawn into the dealership because of their quick and friendly responses and aggressive pricing. We were referred to Erin & "Big Nick" at Volkswagen of Naples by a neighbor who was pleased with her purchase of a Tiguan and we would be very please to refer friends and neighbors to the dealership as well. More

New Care Purchase I stopped in one afternoon because I had been wanting to purchase a Beetle and I wanted to see what they had in stock. I met with Kyle Harsh. He was I stopped in one afternoon because I had been wanting to purchase a Beetle and I wanted to see what they had in stock. I met with Kyle Harsh. He was knowledgeable, considerate, accommodating and patient. That same evening I brought my husband back and we leased one. It was that simple because Kyle was so easy to work with. I knew what I wanted and he made it work. It all just came together. He stayed past closing to work with us and get the deal closed. Unexpected but appreciated by us because we both work. When we picked up the car the next day I had some buyers remorse and Kyle walked me through it helping me feel comfortable and happy with my new purchase. I would recommend Kyle to anyone and everyone because I have complete trust in his expertise and knowledge of his products. There wasn't a question he couldn't answer. We were very impressed and I thank him for making this experience a good one. We trade cars every 3 years and I will remember him when that time comes due. Also his customer service skills are outstanding. He certainly knows how to accommodate his customers. He's a great guy! More

Great conversion I had a price in my mind and even though they could not meet the price, I would not trade the experience with Lux, his manager and the finance person. I had a price in my mind and even though they could not meet the price, I would not trade the experience with Lux, his manager and the finance person. I totally love the car as well. Lux also put in a beautiful little car for my kid which was very thoughtful. I had a Honda and was going to the Honda showroom and Lux's timing of the call was perfect salesmanship to convert me to VW and I couldn't be happier. Thanks to everyone and I would definitely recommend Lux and his team and VW!! More

purchase of A-5 My wife and I were down on vacation in Naples. We decided one day to go over to the Audi dealership and were met on the lot by Rex Manchester. He was My wife and I were down on vacation in Naples. We decided one day to go over to the Audi dealership and were met on the lot by Rex Manchester. He was very courteous and helpful showing us what cars were available. We scheduled an appointment for the next day when we could go over the features of the A5 and take a test drive. I loved the style of the car, but it was the pick-up and response I was concerned about, having driven a Mercedes CLK350. The test drive was convincing and Rex answered all my questions. It was a good meeting. I met the sales manager and we discussed the pricing. I told Rex that I would think about it and get back to him. After a couple of days I got back to Rex and he professionally took my offer and within a short period of time got back to me that the deal was a go. No stress and a pleasure to deal with Rex, who my wife and I got to like very much during the process. My experience was so positive I would have no problem recommending Rex and the dealership More