Volkswagen of Naples

Wonderful experience! I just bought a 2014 VA Beetle Convertible! I love it! My entire experience was A+! Michael and Kyle are wonderful to work with! Thanks guys! I just bought a 2014 VA Beetle Convertible! I love it! My entire experience was A+! Michael and Kyle are wonderful to work with! Thanks guys! More

Kyle was an awesome salesman to deal with. Not the usual 'car salesman personality' at all. He was patient and kind and aswered my million questions without hesitation and respect. He went above and beyond 'car salesman personality' at all. He was patient and kind and aswered my million questions without hesitation and respect. He went above and beyond by taking the time to make an otherwise stressful situation go smoth and enjoyable. From all my car purchases in the past, I have to say, He's been the most professional and friendly person I've dealt with. Give him a 10+! More

I love my new 1.8T Volkswagon Beetle. Joe Oliver made the sales process pleasant. He is a hard working energetic salesman. I have been driving VW Beetles since college and they are the best. The folks at N sales process pleasant. He is a hard working energetic salesman. I have been driving VW Beetles since college and they are the best. The folks at Naples VW are friendly and even those not involved with the sale introduced themselves--Robert Goldberg and Erin. I haven't been to service yet, but if those involved are anything like "George" it will be great. He moved from Naples and is no longer in service. I had many enjoyable years working with him, so that I was able to keep my 2001 VW until now. Selection is sometimes a problem at VW dealerships, but Naples will do everything they can to make it right. More

A Great All Around Experience I leased a 2014 Jetta with Volkswagen of Naples today, and I am quite impressed by the service! After calling multiple VW dealers and taking test driv I leased a 2014 Jetta with Volkswagen of Naples today, and I am quite impressed by the service! After calling multiple VW dealers and taking test drives, the decision came down to a couple of things, mainly the miles I needed, the car I wanted, and the PRICE I could afford. As a college student with a few jobs, I knew this would not be an easy task. Other dealers came back with prices that were very high, too few miles, and they required that I cosign to get even a close to acceptable rate. After trying a couple dealers and almost giving up, I sent an email to VW of Naples to see what they could do for me. I was greeted by Erin Presley, and she was outstanding throughout the entire process. One thing I particularly liked was that we could have correspondence via text message, and with my busy schedule, this made the deal more attainable and comfortable for me. Once I explained to Erin what my situation was, what I was willing to come up with, and what I NEEDED, She set to work finding me a car, and pulling strings to get me financed on my own. When Chuck And Erin came back on the phone, they WORKED WITH ME and I felt they really listened to my needs, and didn't shove anything down my throat (something the other dealers were quick to do.) When the numbers came back, I was thrilled. I could get the car I wanted, at a price I could afford, with the money I had to put down, AND I COULD DO IT MYSELF, which was one of the most important factors of the deal. After clearing insurance (which Erin helped me decipher), I took my old car to CarMax, where Richard picked me up in the car I would be leasing, and drove to the dealership. After completing some paperwork with Ted in the office, Richard explained the new features of my car, and I was on my way! Thanks VW of Naples team, you guys are the best! More

I entered a request online for VW Jetta Sportswagon TDI and Erin responded swiftly and gave me some wonderful figures. I had a couple other dealerships I was going to visit but once I got to Volkswagen of and Erin responded swiftly and gave me some wonderful figures. I had a couple other dealerships I was going to visit but once I got to Volkswagen of Naples I went no further. Erin was wonderful and made sure I got the best possible price on my new Jetta. Lux went out of his way to make sure we were comfortable and gave us important information on our choice of auto. Robert work undying lay to fit us into the budget we had in mind and John topped off this remarkable experience for financing with no pressure just pure honest help and service that is undeniably the best I have ever experienced. I will definitely return to this wonderful dealership for my next car and I would recommend my friends and family do the same. Excellent customer service and a lot of great smiles. I actually had fun dealing with the staff and you can't say that to often when it comes to buying a car. Thank for taking such good care of me. Gail McNamara More

Michael Schutt took my request for information on Jettas & prices via email & called me back right away to find out how he could help me. I appreciated that he was able to get me a quote via email very qui & prices via email & called me back right away to find out how he could help me. I appreciated that he was able to get me a quote via email very quickly on a Sunday. Jeff Weissert greeted me at the door & helped me the day of my test drive. He spent time with me to find the right car for me & did a great job. Overall I found the VW dealership experience to be very nice overall. More

I did my vehicle research on Volkswagen and Mini Cooper's site using "build your Car". Michael Schutt called and e-mailed me with information and pricing. I was very pleased with his combination of Cooper's site using "build your Car". Michael Schutt called and e-mailed me with information and pricing. I was very pleased with his combination of professionalism and friendliness. I had not driven or even seen the Tiguan R-Line model so I headed to Naples Volkswagen before the Mini Cooper dealer. Michael introduced me to Kyle Harsh to learn more about the R-Line and take it on the road. Kyle turned out to be a great salesperson with vast product knowledge. After seeing and driving the Tiguan R-Line there was a couple of issues with the R-Line that I had trouble getting past. One was the black panels on the front and rear of the vehicle. I thought they should be the body color. I did not consider many other manufacturers because of black body panels. I had seen pictures of the Tiguan R-Line online that had front and back panels painted. Kyle's instinct saw my interest fading a bit and offered to have the panels painted at a price that was more than fair. Well, working with such great salespeople at Naples Volkswagen I ordered my new Tiguan R-Line that afternoon and never made it to see the Mini Cooper Countryman dealer. Richard W. Ross More

I was looking for an economical yet comfortable vehicle due to the fact that I drive in excess of 25,000 miles per year. I researched VW, Audi, BMW, and Mercedes diesels. I visited a number of dealership due to the fact that I drive in excess of 25,000 miles per year. I researched VW, Audi, BMW, and Mercedes diesels. I visited a number of dealerships and test drove selected models; including a Chevy Cruze. While the MB and BMW models were more luxurious, I found the Passat to be luxurious enough for my taste, and it has all the extras that I desire. VW of Naples was the last dealership that I visited. I found the staff very courteous and helpful. Wally Dera was my "advisor". He was able to answer my questions and I felt he negotiated in good faith. At the end I bought a 2014 Passat TDI SEL Premium and actually felt good about it. Everyone was professional and as of now I will recommend both the Passat TDI and VW of Naples. More

Erin Presley, thank you so much for all your help and timely communication. Your professionalism, follow up and communication earned you and your dealership our business. You made purchasing a Volkswagen timely communication. Your professionalism, follow up and communication earned you and your dealership our business. You made purchasing a Volkswagen CPO CC with low mileage enjoyable. We had never been to your dealership in Naples. We started communicating with you last week with a possible vehicle option, and when that vehicle sold you let us know when you had another option just a few days later. Within the next few days we agreed on a deal, made our first in person visit to your dealership and our son had a beautiful 2012 Volkswagen CPO CC Lux and he couldn't be happier. Prior to our visit, and during our visit, we were extremely pleased with everything. Thank you also to Wally Dera, who was outstanding in helping with our purchase. Wally was also incredible and professional, Thanks to you, your team, and dealership for creating a fantastic buying experience! I look forward to the day that my 2012 Golf TDI needs to be replaced, but warning, it has over 144,000 miles and yet won't need to be replaced anytime soon. Sincerely, Fred Hansen (for Al Romero) More

I had been searching for the right used vehicle for quite some time and contacted various SW FL dealerships in the process. As soon as I began to speak with the sales representatives at VW of Naples, I could some time and contacted various SW FL dealerships in the process. As soon as I began to speak with the sales representatives at VW of Naples, I could tell a distinct difference in customer service as compared to other SW FL dealerships. I was able to find the perfect used car for me at a great value. Bob Lombardi took a lot of time to review the CarFax and service history on the vehicle to insure I was purchasing a well-maintained vehicle and answer all questions I had. I am very pleased with my purchase, the service I received, and would highly recommend VW of Naples! More