Volkswagen of Naples

Luxon was the salesperson who assisted me and my husband in the sale. Thanks to his patience, kindness, and professionalism, he made this experience one of a kind! Our experience was fabulous and very satis in the sale. Thanks to his patience, kindness, and professionalism, he made this experience one of a kind! Our experience was fabulous and very satisfying. As a consumer, one always seeks the best product and best deal. Luxon accomplished this goal perfectly. He answered every question we had and allowed us the opportunity to really test the vehicle & explained in detail all the vechicle's great characteristics. His honesty and positive attitude give new meaning to the word-customer service! Robert also assisted in the sale, and he also was kind and informative. He promptly followed up with us, to ask if we had any concerns, and took time to go over all aspects of the sale . Overall, a terrific experience with everyone in dealership, and a place I would highly recommend to my family and friends. More

See our review of our positive car buying experience on the Audi Naples review page. Rex Manchester, our salesman, was very professional and a pleasure with whom to deal. We couldn't be more pleased with the Audi Naples review page. Rex Manchester, our salesman, was very professional and a pleasure with whom to deal. We couldn't be more pleased with the level of service he provided. He is knowledgeable and customer focused. He is, indeed, a dealership asset. More

Listened to what I wanted and delivered same. Had the exact model I wanted on the lot. Everyone very friendly and service oriented. Buying process fairly simple. exact model I wanted on the lot. Everyone very friendly and service oriented. Buying process fairly simple. More

Michael was very nice and worked hard to get my the vehicle I wanted. He is highly motivated to give great customer service. He took answered all my questions and has taken care of any issues I had eve vehicle I wanted. He is highly motivated to give great customer service. He took answered all my questions and has taken care of any issues I had even after purchase. I will recommend him to everyone I know looking for a new car. More

This was my first "buying a new car" experience and it was fantastic. Above all things because of Terry Sides honesty, attention and dedication without trying to interfere with my decision as a cus and it was fantastic. Above all things because of Terry Sides honesty, attention and dedication without trying to interfere with my decision as a customer. Even at the end it felt like I was talking to my father while he was recommending making the payments on time and building my credit the right way. Thanks a lot Terry! Thanks a lot VW of Naples!!! More

I found Michael to be very friendly and most attentive to my needs. He went out of his way to find the auto I was looking for. I have heard from him twice in the last 4 days, and it meant a lot to me that my needs. He went out of his way to find the auto I was looking for. I have heard from him twice in the last 4 days, and it meant a lot to me that he cared if I was satisfied. I would recommend him to my friends. The only thing I would have changed is the waiting for finance, about 30 minutes. More

Second sales experience with Erin and was terrific again. We look forward to our third sales experience in the future. Professional and attentive thru the sales process and post sales follow up. Thank you We look forward to our third sales experience in the future. Professional and attentive thru the sales process and post sales follow up. Thank you. More

Jeff Weissert was delightful to work with. He remembered our names from last December when we visited Volkswagen of Naples. Ted, the finance guy, was super. All of the personnel encountered at VW of Naples our names from last December when we visited Volkswagen of Naples. Ted, the finance guy, was super. All of the personnel encountered at VW of Naples were friendly and obliging. (If I would have drunk all the water offered to me, I would have floated out.) Yesterday the Perma-Plate treatment was done on the new car and all the service personnel were knowledgable and friendly. My only cause for concern is that only one key was supplied with the new vehicle, the second key having gone astray. We were told that the second key will be supplied; however, somewhere out there a key is floating around that matches our new car. Seems odd that the second key was missing. More

I had a bid in for a another T-Bird w/ a hard top at the same time! Erin was a pleasure to deal with and made my choice easy! same time! Erin was a pleasure to deal with and made my choice easy! Thanks, JOHN D. DUGGAN More