
Volkswagen of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Listened to what I wanted and delivered same. Had the exact model I wanted on the lot. Everyone very friendly and service oriented. Buying process fairly simple. exact model I wanted on the lot. Everyone very friendly and service oriented. Buying process fairly simple. More
See our review of our positive car buying experience on the Audi Naples review page. Rex Manchester, our salesman, was very professional and a pleasure with whom to deal. We couldn't be more pleased with the Audi Naples review page. Rex Manchester, our salesman, was very professional and a pleasure with whom to deal. We couldn't be more pleased with the level of service he provided. He is knowledgeable and customer focused. He is, indeed, a dealership asset. More
This was my first "buying a new car" experience and it was fantastic. Above all things because of Terry Sides honesty, attention and dedication without trying to interfere with my decision as a cus and it was fantastic. Above all things because of Terry Sides honesty, attention and dedication without trying to interfere with my decision as a customer. Even at the end it felt like I was talking to my father while he was recommending making the payments on time and building my credit the right way. Thanks a lot Terry! Thanks a lot VW of Naples!!! More
Michael was very nice and worked hard to get my the vehicle I wanted. He is highly motivated to give great customer service. He took answered all my questions and has taken care of any issues I had eve vehicle I wanted. He is highly motivated to give great customer service. He took answered all my questions and has taken care of any issues I had even after purchase. I will recommend him to everyone I know looking for a new car. More
MICHAEL IS A GREAT SALESMAN. NOT PUSHY LIKE MOST. COURTEOUS AND RESPECTFUL. HE WAS VERY KNOWLEDGEABLE ABOUT THE VOLKSWAGON CC I TEST DROVE. POINTED OUT ALL THE FEATURES AND MADE ME FEEL COMFORTABL COURTEOUS AND RESPECTFUL. HE WAS VERY KNOWLEDGEABLE ABOUT THE VOLKSWAGON CC I TEST DROVE. POINTED OUT ALL THE FEATURES AND MADE ME FEEL COMFORTABLE BEHIND THE WHEEL. I DEFINITLEY WOULD RECOMMEND MICHAEL AS A SALESPERSON TO ANYONE WHO IS LOOKING FOR A CAR . GREAT JOB MICHAEL. THANKS FOR ALL THE TIME HE SPENT WITH US. ANGELICA K. DUNLAP More
I found Michael to be very friendly and most attentive to my needs. He went out of his way to find the auto I was looking for. I have heard from him twice in the last 4 days, and it meant a lot to me that my needs. He went out of his way to find the auto I was looking for. I have heard from him twice in the last 4 days, and it meant a lot to me that he cared if I was satisfied. I would recommend him to my friends. The only thing I would have changed is the waiting for finance, about 30 minutes. More
Second sales experience with Erin and was terrific again. We look forward to our third sales experience in the future. Professional and attentive thru the sales process and post sales follow up. Thank you We look forward to our third sales experience in the future. Professional and attentive thru the sales process and post sales follow up. Thank you. More
Jeff Weissert was delightful to work with. He remembered our names from last December when we visited Volkswagen of Naples. Ted, the finance guy, was super. All of the personnel encountered at VW of Naples our names from last December when we visited Volkswagen of Naples. Ted, the finance guy, was super. All of the personnel encountered at VW of Naples were friendly and obliging. (If I would have drunk all the water offered to me, I would have floated out.) Yesterday the Perma-Plate treatment was done on the new car and all the service personnel were knowledgable and friendly. My only cause for concern is that only one key was supplied with the new vehicle, the second key having gone astray. We were told that the second key will be supplied; however, somewhere out there a key is floating around that matches our new car. Seems odd that the second key was missing. More
I had a bid in for a another T-Bird w/ a hard top at the same time! Erin was a pleasure to deal with and made my choice easy! same time! Erin was a pleasure to deal with and made my choice easy! Thanks, JOHN D. DUGGAN More
When I first arrived at VW of Naples Joe was walking in with a sandwich and insisted on helping me before he sat down to eat. Joe made great recommendations for what I was looking for. Michael's customer s with a sandwich and insisted on helping me before he sat down to eat. Joe made great recommendations for what I was looking for. Michael's customer service skills are top notch and he made taking delivery of my new Jetta TDI a memorable experience. Chuck the sales manager worked very hard with me to help me get the price I wanted for my trade as well and the monthly payments for my lease. Friendly and accessible staff overall. Good experience, will return for my next car. More