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Volkswagen of Naples
Naples, FL
4,677 Reviews
Welcome to Volkswagen of Naples
Volkswagen of Naples is Southern Florida's #1 volume Volkswagen dealer. New vehicles at Volkswagen of Naples embody the combination of performance, luxury, and styling, that's unique to the Volkswagen brand. From the ultra-fuel efficient Jetta TDI to the sought after New Atlas, Volkswagen of Naples gives you a chance to find the new automobile that will truly satisfy your desires. We have a plethora of new Volkswagen inventory to make it easy for new car shoppers to find the precise vehicle to complement their needs. In addition, Volkswagen of Naples has a massive selection of clean, low-mile, garage kept, pre-owned cars.
If you want selection, Volkswagen of Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Volkswagen of Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.vwofnaples.com, or simply visit our dealership in person today! Be sure to check out our beautiful artwork wall painting of Michigan State mascot Sparty. Volkswagen of Naples is home to Michigan State Alumni, University of Florida Alumni, and Ohio State University Alumni. We have new inventory arriving daily, so you are bound to find just what you are looking for here at Volkswagen of Naples!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,677 reviews
December 28, 2012
My wife, Ruth, and I went to your dealership to replace my VW Golf purchased in 1998. It has been a wonderful car for all these years. Kyle Harsh showed us the 2012 VW Golf. He is a personable and knowl my VW Golf purchased in 1998. It has been a wonderful car for all these years. Kyle Harsh showed us the 2012 VW Golf. He is a personable and knowledgeable sales consultant. He answered all our questions and described the features of the car as well as telling us what we could expect from the service of your dealership. We purchased the car and so far I am very happy with it. I am looking forward to experiencing my first service at your dealership based on what he told us. We would gladly recommend Volkswagen of Naples and especially Kyle Harsh to any of our friends who would be interested in a VW. He definitely is an asset to your sales force. You are very fortunate to have him on your staff. More
by franksh
Employees Worked With
December 25, 2012
Erin took over the deal from John Joseph who did nothing except make me walk out of the showroom. Erin was a pleasure to deal with and certainly turned our terrible experience to a very good one. I hope th except make me walk out of the showroom. Erin was a pleasure to deal with and certainly turned our terrible experience to a very good one. I hope the dealership would award this deal to her credit. More
by ashattia
Employees Worked With
Erin Presley
December 24, 2012
Volkswagen of Naples is very well stocked with cars, organized, clean and easy to work with. Erin Presley is very knowledgeable, pays attention to detail and most importantly friendly and easy going. organized, clean and easy to work with. Erin Presley is very knowledgeable, pays attention to detail and most importantly friendly and easy going. She is not the typical pushy and obnoxious sales representative that you often find stalking you as you enter the parking lot of most dealerships. I would highly recommend her to anyone interested in a Volkswagen product. More
by McInerny
Employees Worked With
Erin Presley
December 21, 2012
My car buying experience with Erin was easy she listened to everything I wanted so when I got there it was extremely easy and hassle free to everything I wanted so when I got there it was extremely easy and hassle free More
by lauren.layman.7
Employees Worked With
Erin Presley, Erin Presley
December 21, 2012
We've been doing business with this dealership since Oct 2003 --- Best dealership we've ever had our cars serviced at. Our new lease was handle quickly and efficiently. 2003 --- Best dealership we've ever had our cars serviced at. Our new lease was handle quickly and efficiently. More
by rolfbrauch
Employees Worked With
David Faulkner & Luxon
December 21, 2012
From start to finish I had a very positive experience. Having just come out of an accident with a total loss of my vehicle I needed some TLC. The staff at VW Naples were very caring, made sure all my car Having just come out of an accident with a total loss of my vehicle I needed some TLC. The staff at VW Naples were very caring, made sure all my car needs were met and I walked away with a great car. More
by Paige Reddick
Employees Worked With
Chuck Whitley, Erin Presley
December 15, 2012
Erin was very thorough in reviewing all of the capabilities and options of the SUV's we looked at. She did everything she could to find the right car for me with all the options I wanted. It was p capabilities and options of the SUV's we looked at. She did everything she could to find the right car for me with all the options I wanted. It was probably the most fun I've had while looking for/buying a car. A very fun, enjoyable and informative experience...I would definitely work with her again! More
by Hnerat
Employees Worked With
Erin Presley
December 14, 2012
What a very friendly staff. The facility has a nice vibe with exceptional customer service they are a knowledgable group.I feel I got a good deal and was satisfied with the whole experience. with exceptional customer service they are a knowledgable group.I feel I got a good deal and was satisfied with the whole experience. More
by Jkerr
December 14, 2012
I came into VW of Naples after being on a search for a new car for over a month and recieved EXCELLENT service from Jeff. He was a great sales man. I have recommended him to many people for the future if new car for over a month and recieved EXCELLENT service from Jeff. He was a great sales man. I have recommended him to many people for the future if they are in need of a new or used car. He was helpful, understanding & best of all got me the exact car I wanted! Overall, out of a 1 to 10, I will give him a 12. Thank you VW of Naples! Thank you Jeff! More
by jillianb86
December 12, 2012
Wanted the deal and were gentlemen with it. That's the 5th car I've had off them and I'll be back. Service Department are very good also 5th car I've had off them and I'll be back. Service Department are very good also More
by Robert Gould
