Volkswagen of Naples

I bought a 2011 Golf Tdi with 9k miles from VW of Naples from out of state. I live in Los Angeles and I'd been looking for a model with some specific options and color. My salesman there was Blair White and from out of state. I live in Los Angeles and I'd been looking for a model with some specific options and color. My salesman there was Blair White and he's a friendly, knowledgeable and helpful guy. He was a pleasure to deal with and the everything about the vehicle description was spot on. It was a really good deal on the price. Documentation was fedexed to me overnight for completion by the finance manager, Robert and everything was fast and efficient. Armand followed up to make sure I had all the information I needed. I had my own transport company pick up the car but they did also offer to have it transported for me if necessary. Armand made sure I knew when the car had left their premises on the transporter and followed up to make sure it had arrived and I was happy with it. VW of Naples has really been a pleasure to deal with. Kevin Madigan More

Nick made buying a used vehicle fun! I have never said that before. He is a good guy and we wish him well. The sales mgr was aslo very nice, his name escapes me at the moment. merry christmas to all. J&J that before. He is a good guy and we wish him well. The sales mgr was aslo very nice, his name escapes me at the moment. merry christmas to all. J&J Poulter More

Nick assisted us with the purchase of a used Jetta for my daughter and then we purchased a new Passat from him shortly thereafter. He has been a tremendous help and is always eager to please his clients. We daughter and then we purchased a new Passat from him shortly thereafter. He has been a tremendous help and is always eager to please his clients. We will refer him any chance we get! More

This dealership is great to work with, Marty is a great sales person that knows his products. Marty was the person whom contacted me regarding the special sale they were having. The process was smooth and sales person that knows his products. Marty was the person whom contacted me regarding the special sale they were having. The process was smooth and easier and had my automobile the next day! Great experience! More

LOVE this dealership. This is my second car from them and I drive from Fort Myers just because they are so professional and friendly. Michael in Sales, Dave in Service and Joe in Management are all wort and I drive from Fort Myers just because they are so professional and friendly. Michael in Sales, Dave in Service and Joe in Management are all worth the drive! More

My car buying experience at Naples Volkswagen was great. Like some other reviewers I started at VW of Fort Myers since I live nearby. I did not feel comfortable with the sales staff or sales manager, and t Like some other reviewers I started at VW of Fort Myers since I live nearby. I did not feel comfortable with the sales staff or sales manager, and their selection was not as good as that of Naples VW. I spoke with Michael Pierne about a 2012 Gray CC over the phone, and drove down to the dealership a little while later. They had the CC washed and waiting right out front when I arrived. They were very helpful and knowledgeable, and did not pressure me in any way. The entire negotiating process was not painful at all. When I finally got into my new CC they had already preset all of my radio stations the same as my previous car, and spent about 30 minutes showing me how to use everything. Michael connected my phone to the bluetooth, and walked me through all of the electronics. We set up a 1000 mile inspection so that I could ask any questions I may have, and they can look over everything to make sure that there are no problems. They are obviously trying to address the Initial Quality surveys that they receive from the big companies like JD power because the initial quality is based on any problems you have when you first buy the car. The service department seems great, I have not had an interaction with them yet but they provide loaner cars whenever you have service performed. They wash your car for you, and even perform service overnight if that is more convenient to your work schedule. Overall I think they are an excellent choice if you live anywhere in Southwest Florida and are looking to buy a car. More

I knew what I wanted when I walked in and that is what I received. They were very fair on my trade in value and beyond fair in the price I paid for my CC. I did not feel pressured at any point and by far, received. They were very fair on my trade in value and beyond fair in the price I paid for my CC. I did not feel pressured at any point and by far, this is the most pleasant experience I have had while buying a car. I will recommend this dealership to everyone! Thanks for making this purchase so pleasant. More

I was very pleased with the dealership, the people were very friendly, professional and very helpfull, answered all questions to my satisfaction and as a matter of fact I had a fun experience. They took m very friendly, professional and very helpfull, answered all questions to my satisfaction and as a matter of fact I had a fun experience. They took more than enough time with me and I love my new JETTA, AS ALWAYS WITH VOLKSWAGONS, they are great cars and would recommend them to anyone. The service center is always so helpfull too. NICE DEALERSHIP GERALDINE ESCHMENT More

The reason I went to VW of Naples was the terrible experience I had with VW of Fort Myers. I can only recommend not to buy at VW of Fort Myers. The entire staff, including the General Manager, were experience I had with VW of Fort Myers. I can only recommend not to buy at VW of Fort Myers. The entire staff, including the General Manager, were very unprofessional, rude and arrogant. The behavior was unacceptable. Everyone at VW of Naples was the exact opposite, it was on of my best car experience ever!! A big compliment to everybody at VW of Naples. I will recommend the dealership to all of my friends. Roman Mueller 1029 NE 12th Street Cape Coral, FL 33909 More

Both Marty and David were very helpful in helping me to find the car that fit my needs for features and performance and fit my budget. Everyone I met at the dealership was friendly, knowlegable and helpfu find the car that fit my needs for features and performance and fit my budget. Everyone I met at the dealership was friendly, knowlegable and helpful. After my purchase, I was introduced to the service department manager. This dealership includes an additional 1000 mile "checkup" at no cost. I think the primary purpose of this is to answer any questions that may occur after driving the car for a while, and is a good idea. This service appointment was set as part of the sales process and confirmed with a follow-up email. A good experience overall. More