Volkswagen of Naples

Scott was very nice. Very polite and I really felt that he wanted to find the right car for me. I would send my friends to see him. I was treated nicely by everyone there. The manager Joe Silva was very he wanted to find the right car for me. I would send my friends to see him. I was treated nicely by everyone there. The manager Joe Silva was very personable and took the time to chat, very unlike other dealers we had visited. I also want to mention the young fellow from Peru who did the financial part. He was just delightful. Sorry, I didn't get his name. The whole experience was made as pleasant as possible while spending thousands of dollars. I would return to this dealership for my next car. More

Our entire experience was a pleasant one! Marty assisted me earlier in the week with some initial information and was kind enough to follow up throughout the week. My husband, parents, and I came in on the me earlier in the week with some initial information and was kind enough to follow up throughout the week. My husband, parents, and I came in on the weekend to meet with Marty. He was very patient and helpful. Joel assisted with finishing the deal. Both gentleman were professional and thorough. The finalization went quickly and we were on our way in our beautiful new car! Thank you! More

I was well taken care from Marty Ingesoulian from the very start to the end of the sale of the car,thecar was very well taking care and I was glad with the 0% loan rate I was given ,Volkswagen of Naples very start to the end of the sale of the car,thecar was very well taking care and I was glad with the 0% loan rate I was given ,Volkswagen of Naples should be very happy having Marty as an employee,thank you very much Marty More

Our overall experience at Volkswagen of Naples was absolutely wonderful!!! We didn't feel pressured and everyone was very professional. Joe Silva and staff made us feel like family. We would recomm absolutely wonderful!!! We didn't feel pressured and everyone was very professional. Joe Silva and staff made us feel like family. We would recommend this dealership to everyone. Thanks for a great experience!! More

Everyone did there best to make it a pleasant experience. We drove home the new car and a couple problems came up driving home. It started to rain and the tire shine that was put on the four tires got wet an We drove home the new car and a couple problems came up driving home. It started to rain and the tire shine that was put on the four tires got wet and got all over the bottom sides of the car. I called the salesman after hours and he returned my call and talked to him about rain water that may have gotten in and he told me to bring the car in the next day so it could be checked out.Marty did a great job on my problems and questions. More

Volkswagen of Naples was a good place to buy my first new car.The sales people were helpful in finding me the correct vehicle at the correct price. The sales manager then worked out the details of the pricin car.The sales people were helpful in finding me the correct vehicle at the correct price. The sales manager then worked out the details of the pricing until I got a price that I was comfortable paying. More

Our salesman, Michael Pierne, made the experience of buying a used car effortless. I did not feel pressured, and I felt he was honest, two most important aspects to me when buying a car. As this is the buying a used car effortless. I did not feel pressured, and I felt he was honest, two most important aspects to me when buying a car. As this is the first time I have purchased a used car, I wanted to be very comfortable in the decision, and I was. More

My husband went to look at option the night before at the dealership. The dealership was closed and the salesman was on his way home but noticed my husband. He was ver knowledgeable with what was in stock an dealership. The dealership was closed and the salesman was on his way home but noticed my husband. He was ver knowledgeable with what was in stock and prices. He answered all my husbands questions and because of him taking the time we went back the next day and ended up making a purchase. The finance department were also very efficient and gave us a deal we were happy with. More

A couple of months ago I purchased a VW Jetta from this dealership. I must tell you that the last thing on my mind was purchasing a car. My husband's car decided to die, I was in the middle of a huge com dealership. I must tell you that the last thing on my mind was purchasing a car. My husband's car decided to die, I was in the middle of a huge computer conversion at work and had absolutely no time to haggle over prices. I had a friend who owned a Jetta and was pleased so I started there. My husband and I decided to stop in on a Sunday about one hour before the dealership closed. Michal Pierne was the sales person that assisted us. He did not hover over us but made himself available when we began asking questions. Although the car was used we were made to feel as though we were purchasing a new luxury car. I could tell by Michael's enthusiasm that he truly believed the Jetta was all it was advertised to be. We took the car Sunday night and brought it back on Monday to purchase and sign the papers. All in all it was the best experience I have had purchasing a car. There were a few minor issues that Michael took care of for us after we purchased the car such as the light in the mirror needed replacing etc. Again, a great experience. I apologise in sending this in so late - as I mentioned I have been extremely busy however I could not miss out on an opportunity to thank someone for true customer service... you don't see it everyday. More

Everything was smooth and easy from time I got into dealership until I left. One of the best car dealer experences I've had in my over 50 years of chasing the correct car for the current time of my lif dealership until I left. One of the best car dealer experences I've had in my over 50 years of chasing the correct car for the current time of my life. It didn't hurt that the salesman was young, polite and knowledgeable about his product More