Volkswagen of Naples - Service Center

Erin Presley I went in for service on my car and came out with a new one! (No intention of doing this.) However, Erin was very friendly and not pushy. She was prom I went in for service on my car and came out with a new one! (No intention of doing this.) However, Erin was very friendly and not pushy. She was prompt and organized and didn't make the car buying experience painful. I actually had fun. She's an asset to the dealership and I will certainly refer others to her! I also want to give a shout out to Michael Pierne who handled the financing. He was awesome too! Thank you! More

lincoln mks collision repair At Audi of Naples, your ROI and Dividends continues to pay a long time after you become a customer. Like, for instance, the time when Luxon Estever At Audi of Naples, your ROI and Dividends continues to pay a long time after you become a customer. Like, for instance, the time when Luxon Esteverne made certain I was familiar at the controls of my new Lincoln MKS Sedan. Or the time Erin Presley, who made sure Collision Expert, John Perry @ Naples Premium Collision Center call me personally to discuss all angles of a collision repair job, which included premium suspension and body work. His advice was strong, and came at a critical time when I didn't know precisely what to do. Audi of Naples, as a valued Customer, "You Have a Friend in the Business." Thanks to Erin Presley and John Perry, back on the road again! William S Combs More

always great The customer service at Volkswagen is absolutely amazing. I've had my Jetta for a little over 2 years now and they have always been very helpful whene The customer service at Volkswagen is absolutely amazing. I've had my Jetta for a little over 2 years now and they have always been very helpful whenever I bring my car in to get serviced or have something fixed. The workers always take great care of me and handle anything I need to be done with my car very quickly and efficiently. Alex helps me almost every time I come in and he is so so nice and extremely helpful! More

Wow! What a car we bought, Passat TSI, GREAT. Vladimir S. was a very courteous knowledgeable salesperson who gave a very good buying experience. thanks!!!!! Dana Brewer, Naples FL.. Would recommen Vladimir S. was a very courteous knowledgeable salesperson who gave a very good buying experience. thanks!!!!! Dana Brewer, Naples FL.. Would recommend your dealership to friends and co-workers More

A very good experience with the service dept. Dealing with Sergio Ruiz in the service dept. and Service Manager Jeff Tolar was a pleasant and reassuring experience. My car had electrical problems Dealing with Sergio Ruiz in the service dept. and Service Manager Jeff Tolar was a pleasant and reassuring experience. My car had electrical problems from a flood and was not working, and my insurance company was denying the claim. Jeff had my car brought to the dealership and gave me a loaner at no charge. Finding the cause of the car's problems was difficult and time consuming but either Jeff or Sergio stayed in contact with me along the way so I always knew what was happening and why. Any time I had a question, Sergio and Jeff were available by phone and never seemed to rush me. When all was said and done, the service technicians were able to pinpoint where the water had caused the problems, and trading the loaner in for my car was easy. When I walked out of the office I actually felt good about having my car serviced, and I REALLY wanted to buy a Toureg TDi. More

Feeling ripped off Two emails to the finance manager, Tim Daly, and 2 emails to the service manager, Scott Roth, have both gone unanswered. My next step is to contact th Two emails to the finance manager, Tim Daly, and 2 emails to the service manager, Scott Roth, have both gone unanswered. My next step is to contact the owner of the dealership and Better Business Bureau. More

Game in for service, bought a car We purchased a Beetle a year ago from Lux at VW of Naples. We brought it in for an oil change and after talking a while with Lux about other VW vehic We purchased a Beetle a year ago from Lux at VW of Naples. We brought it in for an oil change and after talking a while with Lux about other VW vehicles and taking a test drive, we ended up trading in the Beetle on a new Passat. We had been considering something a little bigger for a few months, but had not considered a Passat. We were very impressed with the interior room, the options and the price for the TSI-SEL. Beautiful car, we love it! More

I was in for my 10,000 mile check up. The service people were very friendly and great service. While I was waiting for my car I talked to my salesman who is very nice too. He showed me the new convertible. were very friendly and great service. While I was waiting for my car I talked to my salesman who is very nice too. He showed me the new convertible. I drove one and ended up trading my current beetle for the new vehicle. Everyone was very nice. More