Volkswagen of Oak Lawn

Abdul is a great salesperson, was kind, patient and consistent. First time I bought a Volkswagen and I really liked it. consistent. First time I bought a Volkswagen and I really liked it. More

Extremely Horrible service department , horrible, very poor service, just horrible it takes 9 hours for any service and you have to come back because your car is not fixed. poor service, just horrible it takes 9 hours for any service and you have to come back because your car is not fixed. More

The best place I have ever been to that gives out good service and treat their customers with respect. By far my favorite place service and treat their customers with respect. By far my favorite place More

Jerry & Oday are extremely helpful. they went above and beyond and assisted me with my problem. they did not rest until i was home safely! they went above and beyond and assisted me with my problem. they did not rest until i was home safely! More

Dealership had the car and paperwork ready at time of appointment. It was a hassle free process. appointment. It was a hassle free process. More

John was amazing! Very helpful and thorough with the whole entire process. He made sure I was aware of how the vehicle work before driving off, he basically held my ha Very helpful and thorough with the whole entire process. He made sure I was aware of how the vehicle work before driving off, he basically held my hand through the whole process making sure I was satisfied. Even after he purchase he checked in to make sure there was no questions and or concerns unanswered. If I could I’d give him 20 stars, I will be passing along his business cards to family and friends. More

Overall was not a bad experience. Abdul was personable and didn't attempt to rush the sales process. He answered my questions and answered the questions pretty well. The only issue wa Abdul was personable and didn't attempt to rush the sales process. He answered my questions and answered the questions pretty well. The only issue was there was some miscommunication on the terms we agreed to prior to going to the sales department. I need to remind him of what we agreed too and make oak lawn VW honest it. My sales experience with Zayd, wasn't bad either, however he did attempt to push fiancing terms that were not agreed too and was a bit pushy. But he was not unprofessional. More

The staff was very friendly and felt like they really understood where I wanted to be at with my purchase. They really worked with my goal to make my new purchase happen easily and made sure I was comfor understood where I wanted to be at with my purchase. They really worked with my goal to make my new purchase happen easily and made sure I was comfortable through the whole process. My sales rep Francisco was sure to go over everything with me and my follow up that was needed. More

Jerry was awesome to work with! ! Very knowledgeable and personable!! We would highly recommend him!! ! Very knowledgeable and personable!! We would highly recommend him!! More

Friendly, welcoming location. Jeff Keubeng is very professional, personable, friendly and very helpful. Making the decision to join VW family was not hard with the office and Jeff Jeff Keubeng is very professional, personable, friendly and very helpful. Making the decision to join VW family was not hard with the office and Jeff's assistant. Good experience, definitely recommend More