Volkswagen of Oak Lawn

Experience was enjoyable. Mike was patient and knowledgeable and didn't hard sell me. I'm happy with my purchase Mike was patient and knowledgeable and didn't hard sell me. I'm happy with my purchase More

Everything was okay until I realized I was missing all my air fresheners from my car. air fresheners from my car. More

I call Him D he was such a great pleasure to work with on getting My AMG BENZ purchased and closed out On my Birthdayy. He very impressive by the way he Knows his job well and whats needed to get the job Don getting My AMG BENZ purchased and closed out On my Birthdayy. He very impressive by the way he Knows his job well and whats needed to get the job Done treated me like Family. D is definitely a keeper to have on the team, hope nothing but good things come his way. THANKS ALOT -gabby More

Very helpful, informative and patient. She took the time to explain our finance options and strategies to improve my son's credit. She took the time to explain our finance options and strategies to improve my son's credit. More

Communication was good, very clean facility and friendly service Kevin also made my day, helping to review my warranty service Kevin also made my day, helping to review my warranty More

While the beginning of my experience this past holiday was frustrating, the service advisor Uvaldo Chavez was nothing less than amazing with ensuring that my car was serviced and fixed before the new year was frustrating, the service advisor Uvaldo Chavez was nothing less than amazing with ensuring that my car was serviced and fixed before the new year. I’ve never experienced someone who exuded so much compassion for my situation, apologizing for any issues prior to having to come back, and even extending me so much grace through what I’m sure was an extremely overwhelming display of emotions on my part. He told me he would work as hard as he could to make sure my car got fixed, understanding how important it was to me that I’d just paid my car off and wasn’t interested in purchasing a new one. Uvaldo was patient, kind to me, and showed nothing short of support and understanding. If he ever reads this, I just want him to know that I’m grateful for your help, and you deserve all the blessings coming your way. Thank you. More

Prompt, professional and accurate. James assisted and ensured I received a ride from the shuttle at the end of the day. Also, the repair work that was delivered through James who was v James assisted and ensured I received a ride from the shuttle at the end of the day. Also, the repair work that was delivered through James who was very honest. More

My experience was good, but your labor rate is very expensive. I had some wheel work done and paid over $1200 in labor. expensive. I had some wheel work done and paid over $1200 in labor. More

They very professional and they listen to what I wanted and they put a plan together and didn't I love those guys 1000% and they put a plan together and didn't I love those guys 1000% More

Very polite and extraordinary helpful, with great customer service. Complete opposite of the negative and extremely racist experience had at VW Downtown Chicago. customer service. Complete opposite of the negative and extremely racist experience had at VW Downtown Chicago. More