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Volkswagen of Oak Lawn
Oak Lawn, IL
794 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 794 reviews
January 02, 2026
I bought a used car there. A couple of days later the water pump seized up. The engine overheated while driving. Needed a water pump, antifreeze, and a serpentine belt. I co A couple of days later the water pump seized up. The engine overheated while driving. Needed a water pump, antifreeze, and a serpentine belt. I contacted Nate Swanson and told him. Rather than have it towed back to the dealership I was willing to fix it myself. Nate told me they would send me a check for $130 to cover parts. I would receive it in 8 days. Parts actually were over $250 but I just wanted the dealer to be fair. Turns out Nate was just a lying con man. Never received a check. I never even received a receipt that I purchased a vehicle from them. That was to be sent to me too. I was pleasant dealing with them, and they were pleasant dealing with me. Trouble is they never kept their word. More
by Bob
Employees Worked With
Nate Swanson
January 01, 2026
a lot of miscommunication and omissions there was a lot of miscommunication, omissions and confusion. that's all quick summary. of miscommunication, omissions and confusion. that's all quick summary. More
by NIFEMIADESINA52
Verified CustomerDecember 30, 2025
The dealership was helpful in resolving my vehicle issue. The dealership was helpful in resolving my vehicle issue. The customer service was excellent and the service rep was knowledgeable in regard to my ve The dealership was helpful in resolving my vehicle issue. The customer service was excellent and the service rep was knowledgeable in regard to my vehicle needs. More
by THOMASUIC
Employees Worked With
UV
December 30, 2025
I was a needy out of state buyer with lot of questions and requests. Jerry and Mike did a good job getting me what I needed. Once at dealership I was in and out in 2 hours. and requests. Jerry and Mike did a good job getting me what I needed. Once at dealership I was in and out in 2 hours. More
by BRIANKLIGHTLE
Employees Worked With
December 29, 2025
They checked concerns about the radio problem in a time manner. They explained why the radio was not operating and all other questions was addressed the same visit....... manner. They explained why the radio was not operating and all other questions was addressed the same visit....... More
by RONALDNEWSOM777
December 29, 2025
I was informed what was going on and my truck was ready when stated. The staff was welcoming a salesman I forgot his name he was dark skin I think with dreads tall he was really helpful when I was looking when stated. The staff was welcoming a salesman I forgot his name he was dark skin I think with dreads tall he was really helpful when I was looking at the trucks he was very informative about the different trims More
by THEDSTALKSHOW
Employees Worked With
UV
December 28, 2025
It was very pleasant. The beverages that they offered. Coffey was great. The waiting room area cloth chairs needs to be cleaned. Otherwise everything was fine. The weight The beverages that they offered. Coffey was great. The waiting room area cloth chairs needs to be cleaned. Otherwise everything was fine. The weight was a bit too long for an oil change, however More
by TREVOR_DIGGS
Employees Worked With
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