Volkswagen of Oak Lawn

Second car I bought at this dealership. Very friendly and the transactions were probably the quickest and most efficient than any other dealer I have encountered. Thank you all for the beau Very friendly and the transactions were probably the quickest and most efficient than any other dealer I have encountered. Thank you all for the beautiful Jetta! More

Oaday and the service staff were extremely helpful, friendly, and did a great job servicing my car. friendly, and did a great job servicing my car. More

They did a very good job on my car, oil change the only thing that didn’t like is they charge me $2 for cancel the shuttle service that the web site offers you on any service but it doesn’t said that the o thing that didn’t like is they charge me $2 for cancel the shuttle service that the web site offers you on any service but it doesn’t said that the oil change service doesn’t apply More

The dealership was not able to find any problems with my car. The only thing suggested was to buy a new key. Just so that's if the problem occurs again they cannot say that the problem was an aftermarket ke car. The only thing suggested was to buy a new key. Just so that's if the problem occurs again they cannot say that the problem was an aftermarket key which I was thinking of buying I bought it there which was quite expensive. More

Great customer service, I was told what my car need to be fix on and all my questions were answered be fix on and all my questions were answered More

Check engine light on again after 2 previous visits on a 2023 Taos under 21,000 miles. Staff friendly but I have lost a lot of time waiting for car to be repaired. Extremely frustrating and disappointing. I 2023 Taos under 21,000 miles. Staff friendly but I have lost a lot of time waiting for car to be repaired. Extremely frustrating and disappointing. I was excited about my VW when I purchased it. However, I will not be making any more purchases. More

This is the second car I’ve bought from here. Everyone is always so friendly and helpful. John K was so nice and we went thru what I was looking for and he found it! So glad I was able to upgrade Everyone is always so friendly and helpful. John K was so nice and we went thru what I was looking for and he found it! So glad I was able to upgrade my Taos for a good deal. Alex in finance explained everything to me and didn’t pressure me into something I didn’t need. More

After selling the vehicle and paper work signed, I called Ms Rhoden with a question she told me it’s not her department. I felt used and disappointed. Ms Rhoden came off as informative and patience. she drop Ms Rhoden with a question she told me it’s not her department. I felt used and disappointed. Ms Rhoden came off as informative and patience. she dropped me like a hot potato. I notified the sales manger whom was apologetic and helpful. Great dealership sales person 👎🏼 More

My serviceman kept in contact with me regarding the status of my car. Informed me of what was next. Good job Josh. status of my car. Informed me of what was next. Good job Josh. More

Representative, Josh Malone, took the initiative to go above and beyond, exceeding my expectations to satisfy me addressing majority of my concerns. Considering the dissatisfaction I’ve experienced since above and beyond, exceeding my expectations to satisfy me addressing majority of my concerns. Considering the dissatisfaction I’ve experienced since purchasing my vehicle, Josh assured that I was in good hands and he’d do his best at making me a happy customer. Thank you Josh!! More