Volkswagen of Oak Lawn
Oak Lawn, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I paid for a diagnostic, I was at the dealership twice for several hours,, and they were not able to tell me what my Volkswagen problem was. I just wasted my money. for several hours,, and they were not able to tell me what my Volkswagen problem was. I just wasted my money. More
Is an excellent place to get a vehicle always great advance service I would recommend this place to everyone. advance service I would recommend this place to everyone. More
Easy and convenient Process was very easy. They were attentive. I had bought a car before from this dealership before and had zero issues that's why I came back. They were attentive. I had bought a car before from this dealership before and had zero issues that's why I came back. More
Dropped my car off on a Monday with my heat not working. They kept it and called me Tuesday to come pick it up and it wasn't working, apparently it wasn't checked by anyone to see if it was working. Then th They kept it and called me Tuesday to come pick it up and it wasn't working, apparently it wasn't checked by anyone to see if it was working. Then they found what the issue was and three different people called to tell me the same thing. They offered to pay for my Ubers, there were multiple but that didn't happen. Just a very unpleasant experience with this dealership. Side note- I bought my car there that's why I brought it back, because it's really out of my way. More
Everyone was friendly and kind. The energy of the dealership was very pleasant. I didn't feel rushed to make a decision. Everyone was very knowledgeable about VW The energy of the dealership was very pleasant. I didn't feel rushed to make a decision. Everyone was very knowledgeable about VW More
Great communication. Only downside card machine didn't read my debit card and I had to pay with credit card, incurring the additional charge Only downside card machine didn't read my debit card and I had to pay with credit card, incurring the additional charge More
Everyone I came into contact from the moment I dropped my car off at 7AM until I picked it up was kind and professional. I got a text message informing me when the service was complete. car off at 7AM until I picked it up was kind and professional. I got a text message informing me when the service was complete. More



