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Volkswagen of Oak Lawn
Oak Lawn, IL
613 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 613 reviews
November 10, 2025
Ubaldo es uno de los mejores asistentes de servicio que me he encontrado en todas las agencias que he visitado me he encontrado en todas las agencias que he visitado More
by JOMAGAGIL
Verified Customer
November 09, 2025
Well the 2 different times i took my car in for work done i got my vehicle back and had other issue on it that my vehicle aint have till after service. i got my vehicle back and had other issue on it that my vehicle aint have till after service. More
by cannon
November 09, 2025
My experience with this dealership hasn’t been the best. After buying the vehicle, I kept having to take it back for diagnostics, and they held my car multiple times without actually fixing the issues. Prob After buying the vehicle, I kept having to take it back for diagnostics, and they held my car multiple times without actually fixing the issues. Problems kept popping up on my dashboard, and even though I sent them pictures like they asked, I never received any follow-up. At this point, I’ll be going to a different dealership because the service was disappointing More
by KRYSTALMORALES19
Employees Worked With
Josh Malone
November 08, 2025
Staff doesn't provide professional information/interaction with customer.The agency doesn't offer any.comforming service. Such as TV. Coffee is offered but the teas are limited. No wat information/interaction with customer.The agency doesn't offer any.comforming service. Such as TV. Coffee is offered but the teas are limited. No water. You just sit on the area for hours. Also there's isn't a car wash service. Nothing but over price services More
by LETHHAHOLY
Employees Worked With
November 08, 2025
Very good service They answered all of the questions that I had I would recommend them to friends I had I would recommend them to friends More
by JAMESSMITH777
November 07, 2025
Excellent experience Impeccable service and quality work expensive I felt welcomed my questions were answered listened to and had awesome communication expensive I felt welcomed my questions were answered listened to and had awesome communication More
by Tish
Employees Worked With
I don't know who
November 06, 2025
Great customer service. Unfortunately I can't say the same thing of downtown Chicago vw Unfortunately I can't say the same thing of downtown Chicago vw More
by leonpjr25
Employees Worked With
November 05, 2025
Absolutely. Awesome.Service experience will definitely come back.Great persons at your service desk!! Thanks agi Awesome.Service experience will definitely come back.Great persons at your service desk!! Thanks agi More
by ONEJENK
Employees Worked With
November 05, 2025
Garland was very helpful with explaining the services needed on my car and previous owner not doing anything to up keep the car that I just bought back in May. needed on my car and previous owner not doing anything to up keep the car that I just bought back in May. More
by DANIELLE
Employees Worked With
Other Employees :
Service Department - Garland Hicks
