Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Oak Lawn
Oak Lawn, IL
452 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 452 reviews
March 08, 2025
Check engine light on again after 2 previous visits on a 2023 Taos under 21,000 miles. Staff friendly but I have lost a lot of time waiting for car to be repaired. Extremely frustrating and disappointing. I 2023 Taos under 21,000 miles. Staff friendly but I have lost a lot of time waiting for car to be repaired. Extremely frustrating and disappointing. I was excited about my VW when I purchased it. However, I will not be making any more purchases. More
by MLONG5775
Verified CustomerEmployees Worked With
March 08, 2025
This is the second car I’ve bought from here. Everyone is always so friendly and helpful. John K was so nice and we went thru what I was looking for and he found it! So glad I was able to upgrade Everyone is always so friendly and helpful. John K was so nice and we went thru what I was looking for and he found it! So glad I was able to upgrade my Taos for a good deal. Alex in finance explained everything to me and didn’t pressure me into something I didn’t need. More
by BROMANZOW12
Employees Worked With
March 07, 2025
Representative, Josh Malone, took the initiative to go above and beyond, exceeding my expectations to satisfy me addressing majority of my concerns. Considering the dissatisfaction I’ve experienced since above and beyond, exceeding my expectations to satisfy me addressing majority of my concerns. Considering the dissatisfaction I’ve experienced since purchasing my vehicle, Josh assured that I was in good hands and he’d do his best at making me a happy customer. Thank you Josh!! More
by DESSERTSTORM22
Employees Worked With
Other Employees :
Josh Malone 5 STARS!! Martin in services 5 Stars!!
March 07, 2025
After selling the vehicle and paper work signed, I called Ms Rhoden with a question she told me it’s not her department. I felt used and disappointed. Ms Rhoden came off as informative and patience. she drop Ms Rhoden with a question she told me it’s not her department. I felt used and disappointed. Ms Rhoden came off as informative and patience. she dropped me like a hot potato. I notified the sales manger whom was apologetic and helpful. Great dealership sales person 👎🏼 More
by NON
March 05, 2025
Conveniently located, service department is professional, no discount incentives, car rides good. Friendship is established with the sales department. no discount incentives, car rides good. Friendship is established with the sales department. More
by ULWARE
Employees Worked With
March 04, 2025
Always a great experience! They keep you informed on your car! Just wish they offered more coupons or discounts to help with service costs! They keep you informed on your car! Just wish they offered more coupons or discounts to help with service costs! More
by JAUANLARRY91
Employees Worked With
March 04, 2025
VW of Oak Lawn has been very professional and helpful. I couldn't be happier I couldn't be happier More
by GNTNAVARRO69
Employees Worked With
March 03, 2025
Great place to buy an finance your dream car great employees there I recommend everyone to go to Volkswagen Oak Lawn employees there I recommend everyone to go to Volkswagen Oak Lawn More
by SMALLSJ3620205
Employees Worked With
