Volkswagen of Oak Lawn

Jerry & Oday are extremely helpful. they went above and beyond and assisted me with my problem. they did not rest until i was home safely! they went above and beyond and assisted me with my problem. they did not rest until i was home safely! More

Dealership had the car and paperwork ready at time of appointment. It was a hassle free process. appointment. It was a hassle free process. More

John was amazing! Very helpful and thorough with the whole entire process. He made sure I was aware of how the vehicle work before driving off, he basically held my ha Very helpful and thorough with the whole entire process. He made sure I was aware of how the vehicle work before driving off, he basically held my hand through the whole process making sure I was satisfied. Even after he purchase he checked in to make sure there was no questions and or concerns unanswered. If I could I’d give him 20 stars, I will be passing along his business cards to family and friends. More

Overall was not a bad experience. Abdul was personable and didn't attempt to rush the sales process. He answered my questions and answered the questions pretty well. The only issue wa Abdul was personable and didn't attempt to rush the sales process. He answered my questions and answered the questions pretty well. The only issue was there was some miscommunication on the terms we agreed to prior to going to the sales department. I need to remind him of what we agreed too and make oak lawn VW honest it. My sales experience with Zayd, wasn't bad either, however he did attempt to push fiancing terms that were not agreed too and was a bit pushy. But he was not unprofessional. More

The staff was very friendly and felt like they really understood where I wanted to be at with my purchase. They really worked with my goal to make my new purchase happen easily and made sure I was comfor understood where I wanted to be at with my purchase. They really worked with my goal to make my new purchase happen easily and made sure I was comfortable through the whole process. My sales rep Francisco was sure to go over everything with me and my follow up that was needed. More

Jerry was awesome to work with! ! Very knowledgeable and personable!! We would highly recommend him!! ! Very knowledgeable and personable!! We would highly recommend him!! More

Friendly, welcoming location. Jeff Keubeng is very professional, personable, friendly and very helpful. Making the decision to join VW family was not hard with the office and Jeff Jeff Keubeng is very professional, personable, friendly and very helpful. Making the decision to join VW family was not hard with the office and Jeff's assistant. Good experience, definitely recommend More

Felicia and Shadi were great from the time I walked in. Very patient and transparent. It really my experience great and seamless. Very patient and transparent. It really my experience great and seamless. More

We had a fantastic experience working with the team at Volkswagen of Oak Lawn. Viviana Quinto was incredibly responsive and helpful throughout the entire process, making it easy to communicate and move Volkswagen of Oak Lawn. Viviana Quinto was incredibly responsive and helpful throughout the entire process, making it easy to communicate and move things forward efficiently. She worked closely with GM Rafat Alamawi to put together a deal that was fair, transparent, and aligned with what we were looking for. When we came into the dealership, everything was exactly as discussed—no surprises, which we really appreciated. John Kazminski handled the paperwork and delivery seamlessly and had us in and out quickly. Overall, this was one of the smoothest car-buying experiences we’ve had. The team was professional, respectful of our time, and delivered on what they promised. Highly recommend working with them. More

Honest dealer, no smoke, and mirrors. Just honest pricing, with staff that are easy to talk to. Just honest pricing, with staff that are easy to talk to. More