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Volkswagen of Oak Lawn
Oak Lawn, IL
541 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 540 reviews
September 08, 2025
Nate and John really helped me threw the Application process. They had nice cars to choose from. process. They had nice cars to choose from. More
by Charming5@comcast.net
Verified Customer
September 07, 2025
When we purchased the sales guy was good, the manager was difficult and Kevin in finance was excellent. After owning the vehicle we called for a service appointment , made an appointment and was told on the difficult and Kevin in finance was excellent. After owning the vehicle we called for a service appointment , made an appointment and was told on the phone it would take about 20 minutes. I decided I would just wait but when I arrived at my appointment time they said the job was 20 minutes but it would be 3 hours before they would start. A realistic time frame seems like a reasonable expectation. This appears to be standard operating for this dealership. While waiting for a ride I overheard someone else being checked in, she was told the job took about an hour. I told her she should ask when the car would be ready. She went back to the desk and they told her about 6 hours. She thanked me because she had initially planned to wait thinking it would be an hour. More
by SEAN@BRIODYINSURANCE.COM
Employees Worked With
September 05, 2025
Fantastic service at Volkswagen of Oak Lawn, friendly staff, smooth process, and a truly stress free car buying experience. staff, smooth process, and a truly stress free car buying experience. More
by BFSTARZ.HOPE
September 05, 2025
It's a very good dear because they offer a great service all the time and always are on point! all the time and always are on point! More
by HUGO
Employees Worked With
September 04, 2025
Du you gay chaich mai oil on ma visit Tha day please let me know if Nat i would like to make a poimet me know if Nat i would like to make a poimet More
by ALBERTOJR6325
Employees Worked With
September 03, 2025
Tyler did a great job breaking down/ explaining what needed to be done for my car. I had no service history since I bought it used. Over 3 visits we were able to level set the maintenance plan to begin needed to be done for my car. I had no service history since I bought it used. Over 3 visits we were able to level set the maintenance plan to begin fresh, as I want to get this car to over 200k miles and beyond. Thank you Tyler and all the service techs that worked on my car. And thanks to all the porters who shuttle me to and from work while my car is being serviced. More
by lin99da
September 01, 2025
helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful helpful More
by HANNAH24
Employees Worked With
August 31, 2025
They work really hard on getting you approved, customer service is nice. Finance person exceptionally nice service is nice. Finance person exceptionally nice More
by CATERIA.SIMS
