Let me do you a favor by not buying a car from this location. I had no *real* issues with this dealership until the sunroof that was installed in my car was literally pulled out by the dryer in a car wash. After a handful of phone calls/research, it turned out VW of Oakland contracted with a third-party installer for an aftermarket product. Having said this, there was a safety recall goes back to 2011 and according to the manufacturer, I was never notified by VW of Oakland. When I called VW of Oakland of what had happened, they expressed zero empathy. Instead, the owner of the dealership became defensive and hung up the phone on me when all i wanted was him to help me identify that installer, who was probably under more of a primary obligation to provide me with notice that there was a safety recall 9 years ago.
I don't think it's right for the dealership to take the position that they share no responsibility to ensure that in those situations where they coordinated the installation of these sunroofs as a sales incentive, they too had a responsibility to make sure the manufacturer had a way to connect with the end user in case of a recall or similar issue.
Take this information as you see fit, but do yourself a favor and be cautious of when a salesman offers to throw in a sunroof!!!