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Volkswagen of Ocala
Ocala, FL
1,749 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,749 reviews
April 12, 2026
But my first Volkswagen a Tiguan in 2025 from Shawn. Traded it in today for a Jetta. It’s always a pleasure doing business with Shawn. Traded it in today for a Jetta. It’s always a pleasure doing business with Shawn. More
by Potomska
April 05, 2026
Carlos was so helpful and kind! What a great experience he made the whole process. Not once did I feel like he was selling me something I didn’t want. He had all the answers I neede What a great experience he made the whole process. Not once did I feel like he was selling me something I didn’t want. He had all the answers I needed. More
by HVarner
April 05, 2026
Austin greeted me as soon as I stepped out of the car, he must have seen me looking at the used inventory! Always professional, friendly and he went above and beyond. Throughout the entire process he made me must have seen me looking at the used inventory! Always professional, friendly and he went above and beyond. Throughout the entire process he made me feel like I was purchasing a new car. He was very knowledgeable about the pre-owned car I was interested in, and was not pushy at all, which I really appreciated. When I left there I felt confident and was very happy with the entire process. The dealership is clean, bright, and full of smiling faces. Austin's customer service was without fault. I would definitely recommend him to my friends! More
by rbylenok
April 02, 2026
Isaiah cares about his customers and wants to help them in every way. This is the guy you want. in every way. This is the guy you want. More
by RecommendIsaiah
Employees Worked With
April 02, 2026
I just bought a new VW Tiguan here and Shawn is absolutely the best person till date I had done business with. He patiently listened to everything we said and considered everything we asked for. Yo absolutely the best person till date I had done business with. He patiently listened to everything we said and considered everything we asked for. You can see all the awards he got on his desk. Will 100% recommend him to my friends. More
by gsriramcharan90
Employees Worked With
April 01, 2026
Overall great experience! Thanks Isiah and TJ for making it easy. I love my new Atlas Crossport! Thanks Isiah and TJ for making it easy. I love my new Atlas Crossport! More
by TStrom
March 31, 2026
He was very helpful, knowledgeable, friendly, and made the buying processs quick and painless!! Thanks!! the buying processs quick and painless!! Thanks!! More
by Togle32
Employees Worked With
March 30, 2026
Carlos and his team were so professional and patient with my wife and I. We’re beyond happy with our VW Atlas my wife and I. We’re beyond happy with our VW Atlas More
by Graphics
March 29, 2026
this is the second vehicle that was purchased with the help of shawn girton the transaction and explanation of everything went as smooth as it can be shawn is a top notch sales associate and a asset to th help of shawn girton the transaction and explanation of everything went as smooth as it can be shawn is a top notch sales associate and a asset to this dealership More
by barbra16sep
Employees Worked With
March 29, 2026
Outstanding customer service and friendly people. Loved the whole journey of getting ownership to the Volkswagen car. Loved the whole journey of getting ownership to the Volkswagen car. More
by lakshmiadr
