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Volkswagen of Ocala
Ocala, FL
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,624 reviews
August 06, 2023
Impressed until surprise of only 1 key no manuals when we were leaving dealership. Also no feature explaination or setup we were leaving dealership. Also no feature explaination or setup More
by JMCARDLES3
Verified Customer
August 05, 2023
I did not like how thing went first but it was all taking care and I was please care and I was please More
by Faye.watson
Employees Worked With
August 05, 2023
It would be a 5 star rating if it didn’t take 4 visits to solve my AC problem. However, the dealership was very responsive and did everything they could to discover the problem and fix it. solve my AC problem. However, the dealership was very responsive and did everything they could to discover the problem and fix it. More
by chrisball73
Employees Worked With
August 04, 2023
Calebwas excellent, Service what is above excellence, dealership was beautiful and well kept, The best experience I have ever had At any dealership. dealership was beautiful and well kept, The best experience I have ever had At any dealership. More
by HENDO3
August 03, 2023
Working with Shawn was great. A very easy transaction mostly over the phone and emails. A very easy transaction mostly over the phone and emails. More
by billfbye
Employees Worked With
August 01, 2023
I have purchased several Volkswagens from different locations over the years and hands down had the best experience at Volkswagen Ocala with Carlos Hernandez. If you are in the market for a new car, go locations over the years and hands down had the best experience at Volkswagen Ocala with Carlos Hernandez. If you are in the market for a new car, go see Carlos! You will not be disappointed. More
by Britray2018
Employees Worked With
July 31, 2023
Consistent strong work professional. Place clean and nice. Outside staff always friendly and ready to help Place clean and nice. Outside staff always friendly and ready to help More
by sherylbear48
Employees Worked With
July 29, 2023
Awesome dealership. Professionals at what they all do. I had a great experience with getting my new Jeep from VW of Ocala. Thank you! Professionals at what they all do. I had a great experience with getting my new Jeep from VW of Ocala. Thank you! More
by adaisygirl1979
Employees Worked With
July 28, 2023
I have been a Volkswagen of Ocala satisified customer for many years. Their service department is outstanding and makes every effort to minimize the wait time. many years. Their service department is outstanding and makes every effort to minimize the wait time. More
by armstrocynth
