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Volkswagen of Ocala
Ocala, FL
1,641 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,641 reviews
November 12, 2022
Heather was very attentive to my needs and kept me well informed so I could decide on the the suggested repairs and get them done in a timely basis . I had the pleasure of meeting and conversing with informed so I could decide on the the suggested repairs and get them done in a timely basis . I had the pleasure of meeting and conversing with Christian Lugo …… he will Be my go to salesman when I finish with the Tiguan I currently love ! Oh and your coffee machine is awesome😊 More
by Bwazzy
Verified CustomerEmployees Worked With
Alvin was my original, Heather Klopp
November 12, 2022
I was very pleased with William Worthy, my salesman, as well as the car l purchased. Love the car and William was very professional, friendly and knowledgeable. I well as the car l purchased. Love the car and William was very professional, friendly and knowledgeable. I More
by Melissa
Employees Worked With
William Worthy
November 12, 2022
Great staff and communication. Very pleased with the convenience of drop off and pick up. Very pleased with the convenience of drop off and pick up. More
by BEECHFIX
November 12, 2022
Carlos is very passionate in what he does truly went above and beyond to help me find the car that best fits me and fought hard to get me where I need to be. Great salesman and person! above and beyond to help me find the car that best fits me and fought hard to get me where I need to be. Great salesman and person! More
by fabian97rodriguez
November 12, 2022
Professionalism was outstanding and end result was also. Caleb was quick and likewise for Danny S. Caleb was quick and likewise for Danny S. More
by tprice1111
November 12, 2022
Very prompt and orderly check-in, pleasant service staff, comfortable waiting area, job got done. staff, comfortable waiting area, job got done. More
by mtveggie
Employees Worked With
November 12, 2022
I have been very pleased with the work done on my vehicle. I schedule my recalls and maintenance through Danny Schlenker. He is easy to work with and listens when I have a question or concern. Every vehicle. I schedule my recalls and maintenance through Danny Schlenker. He is easy to work with and listens when I have a question or concern. Every one at the dealership is helpful, but I know I can always rely on Danny! More
by M77250
November 11, 2022
Easy to make an appointment, Heather is knowledgeable and courteous. Dealership is clean and welcoming.. 10,000 mile service went smoothly and my car came back nice and clean.. courteous. Dealership is clean and welcoming.. 10,000 mile service went smoothly and my car came back nice and clean.. More
by CARLSTER21
Employees Worked With
Heather Klopp
November 08, 2022
Everyone was nice. Shawn was out contact guy but he was busy with other customers when we arrived to our appointment so we dealt with William. William was very nice and Shawn was out contact guy but he was busy with other customers when we arrived to our appointment so we dealt with William. William was very nice and did everything he could to help us. The dealership provided us with a lot of promises so we will see how that goes. More
by rhonda_nichols
