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Volkswagen of Ocala
Ocala, FL
1,457 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,457 reviews
July 03, 2022
Great service. Very quick and polite. They had me in and out when servicing my car and when selling me a car. That included a trade in. Very quick and polite. They had me in and out when servicing my car and when selling me a car. That included a trade in. More
by ONE20
Verified CustomerEmployees Worked With
Other Employees :
Joe Fulner, Michael "Irish" Bedaw, Ryan McGeehan
Helpful July 02, 2022
Service is ok as long as u use advisor danny the others barely communicate also $99 bill which isnt my responsibility barely communicate also $99 bill which isnt my responsibility More
by benjaminhaertl
July 02, 2022
They always get me scheduled in a timely manner and get the job done right. Danny is hands down the best service advisor in the business. the job done right. Danny is hands down the best service advisor in the business. More
by DANDTM9
July 02, 2022
The service is always. Very good. Danny always is very professional. It does seem that wait times are becoming extremly long.. Very good. Danny always is very professional. It does seem that wait times are becoming extremly long.. More
by TWO.SHOES
Employees Worked With
July 01, 2022
Very nice people and I was taken care of quickly, everyone is so helpful from the moment that I arrived. everyone is so helpful from the moment that I arrived. More
by TUCKEDAWAYFARM
Employees Worked With
June 30, 2022
I have always found the dealership and especially Danny excellent. Danny is very customer friendly and very professional. excellent. Danny is very customer friendly and very professional. More
by jbechler79
Employees Worked With
June 30, 2022
Caleb is always great to work with. He makes the full experience easy breezy and enjoyable. He makes the full experience easy breezy and enjoyable. More
by BKEEN_E3
June 29, 2022
I dropped off my car Sunday night had a 1030 appointment for a oil change when the store opened they sent me a text and wait in a hour were calling to let me it was done He set me up with a ride and they for a oil change when the store opened they sent me a text and wait in a hour were calling to let me it was done He set me up with a ride and they were at my house in 8 minutes went to the shop was there about 5 minutes and down the road I go. For a women's point of view that was FANTASTIC !!!! More
by joanddi2000
Employees Worked With
Malaun Humbert
June 28, 2022
Wonderful experience, no hassle and family friendly. I knew which vehicle I wanted and was given a respectful deal I was hoping for. No pressure environment and I will return to them for my future purch I knew which vehicle I wanted and was given a respectful deal I was hoping for. No pressure environment and I will return to them for my future purchases. Thank you Carlos for handling our experience. More
by Jkdfighter73
