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Volkswagen of Ocala
Ocala, FL
1,641 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,641 reviews
Verified Customer
November 04, 2022
Chris was awesome throughout the whole process. Extremely helpful and responsive, even responding after hours. We drove 3 hours to make this purchase so it was mostly remote and everything was extr Extremely helpful and responsive, even responding after hours. We drove 3 hours to make this purchase so it was mostly remote and everything was extremely quick & easy. Joe was great as well, and both were transparent throughout the process. This has been the best experience we’ve had buying a car. More
by Tristanerdman2
November 02, 2022
Thanks for everythings Volkswagen ocala family specially thanks Mr. Shawn and finance manager John They are very helpful thanks again 🙏🏻🙏🏻 thanks Mr. Shawn and finance manager John They are very helpful thanks again 🙏🏻🙏🏻 More
by esatusa
Employees Worked With
November 01, 2022
Everyone was nothing but helpful. The young sales lady, Miss Lopez, was very knowledgeable and if she didn’t know she knew where to get the answer. Frank the sales manager went out of The young sales lady, Miss Lopez, was very knowledgeable and if she didn’t know she knew where to get the answer. Frank the sales manager went out of his way to tak e care of some missing items. The gentleman in finance explained everything we were doing as we did it. Great bunch of folks. More
by IFUGATE
Employees Worked With
Meraida Lopez
November 01, 2022
Great people work at this dealer every day. Good job everyone. Keep up the good work Good job everyone. Keep up the good work More
by nyzon3
Employees Worked With
October 31, 2022
Very well maintained, clean, and friendly service at all levels!! Personnel dressed in a professional manner. Establishes great communication skill sets between the customer and Service Rep in providing u levels!! Personnel dressed in a professional manner. Establishes great communication skill sets between the customer and Service Rep in providing updates on the vehicle during service! Nice coffee bar and lounge area to relax while you wait during the car services! More
by wzangrilli
Employees Worked With
Malaun Humbert
October 31, 2022
Everyone was wonderful and extremely helpful. Would definitely recommend purchasing a vehicle from this dealership. Would definitely recommend purchasing a vehicle from this dealership. More
by Jennanfakhoury
Employees Worked With
October 31, 2022
VW of Ocala provided top notch service and sales. Had a great experience with Danny Schlenker in the service department. As well as Michael Bedaw in the sales department. Had a great experience with Danny Schlenker in the service department. As well as Michael Bedaw in the sales department. More
by shayne094
October 30, 2022
I was very impressed with the whole experience. Malian was very helpful and explained what was happening and the video was great.I did have to leave my car overnight so they could get parts for it, Malian was very helpful and explained what was happening and the video was great.I did have to leave my car overnight so they could get parts for it,but they had a ride home for me right away and picked me up the next day. Very good experience overall. More
by Donna Walters.
Employees Worked With
Malaun Humbert
