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Volkswagen of Ocala
Ocala, FL
1,664 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,664 reviews
November 12, 2022
I have been very pleased with the work done on my vehicle. I schedule my recalls and maintenance through Danny Schlenker. He is easy to work with and listens when I have a question or concern. Every vehicle. I schedule my recalls and maintenance through Danny Schlenker. He is easy to work with and listens when I have a question or concern. Every one at the dealership is helpful, but I know I can always rely on Danny! More
by M77250
November 11, 2022
Easy to make an appointment, Heather is knowledgeable and courteous. Dealership is clean and welcoming.. 10,000 mile service went smoothly and my car came back nice and clean.. courteous. Dealership is clean and welcoming.. 10,000 mile service went smoothly and my car came back nice and clean.. More
by CARLSTER21
Verified CustomerEmployees Worked With
Heather Klopp
November 08, 2022
Dealership always puts the customer first. We are repeat buyers and will be so again in the future because they appreciate loyalty and do everything they can to ensure the customer is satisfie We are repeat buyers and will be so again in the future because they appreciate loyalty and do everything they can to ensure the customer is satisfied. More
by Baggage
Employees Worked With
November 08, 2022
Chris was super helpful, honest, and had an inviting personality. He made the process a pleasant experience. The facility was clean and comfortable. The staff was very nice and gave us a great deal on o personality. He made the process a pleasant experience. The facility was clean and comfortable. The staff was very nice and gave us a great deal on our car. Thanks to everyone More
by jonbrown0352
Employees Worked With
November 08, 2022
Everyone was nice. Shawn was out contact guy but he was busy with other customers when we arrived to our appointment so we dealt with William. William was very nice and Shawn was out contact guy but he was busy with other customers when we arrived to our appointment so we dealt with William. William was very nice and did everything he could to help us. The dealership provided us with a lot of promises so we will see how that goes. More
by rhonda_nichols
November 07, 2022
Thank you for your help in choosing the right car at the best price and the extras I needed best price and the extras I needed More
by rodriccubgar
Employees Worked With
November 07, 2022
Mr. Carlos Hernandez was very pleasant. He was very profesional and answered all our questions timely. We had a great experience working with him and Volkswagen of Ocala team. profesional and answered all our questions timely. We had a great experience working with him and Volkswagen of Ocala team. More
by Ivelissemarquez
Employees Worked With
November 07, 2022
Many of the people that work there are very helpful ,Danny took the time to explain what needed to be done and he gave me a choice on the work I needed done. ,Danny took the time to explain what needed to be done and he gave me a choice on the work I needed done. More
by Tony
November 07, 2022
Danny was great took care of my issues and my vehicle was ready as promised ready as promised More
by JDTD2002
Employees Worked With
November 07, 2022
My experiences with this dealership are numeral now, both to purchase and have service done. I have yet had a negative experience. Keep up these efforts for continued success. to purchase and have service done. I have yet had a negative experience. Keep up these efforts for continued success. More
by ktg.va07
