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Volkswagen of Ocala
Ocala, FL
1,641 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,641 reviews
October 29, 2022
Me and my son had a wonderful experience at VW today! This is my 2nd purchase through VW and we never left disappointed or regretful! Shawn was a great salesman with a good attitude and I really apprecia This is my 2nd purchase through VW and we never left disappointed or regretful! Shawn was a great salesman with a good attitude and I really appreciate doing business with Shawn at VW! More
by Tbaby0583
Employees Worked With
October 27, 2022
Volkswagen of Ocala went above the call of duty to assist me in purchasing a new vehicle. I highly recommend this dealership. me in purchasing a new vehicle. I highly recommend this dealership. More
by misstagg
Verified CustomerOctober 26, 2022
The only place I have taken my Jetta since I leased it in October 2018 so I have no other dealers to compare to. I have always been completely satisfied with the service I have received. Danny is very hel October 2018 so I have no other dealers to compare to. I have always been completely satisfied with the service I have received. Danny is very helpful. I do miss the donuts though. More
by WHITEFLYER3
Employees Worked With
October 26, 2022
Extremely comfortable environment. Amazing staff! Delicious hot coffee and clean waiting area. Will be coming back if we ever need another car Amazing staff! Delicious hot coffee and clean waiting area. Will be coming back if we ever need another car More
by Zimmere
Employees Worked With
Meraida Lopez
October 25, 2022
You could feel the relaxed and inviting energy when you walked in the dealership! Everyone was welcoming and made you feel at home! 😄 walked in the dealership! Everyone was welcoming and made you feel at home! 😄 More
by Richard and Nancy
Employees Worked With
October 24, 2022
Volkswagen of Ocala has been servicing my Jetta since I moved to Ocala 4 years ago. It is the cleanest dealership with the most comfortable waiting room I have ever seen. My car is nine years old, so I dep moved to Ocala 4 years ago. It is the cleanest dealership with the most comfortable waiting room I have ever seen. My car is nine years old, so I depend on their annual inspection. This year there were no problems discovered, but when there are they are always documented with photos or even a video recorded by the technician to explain what needs to be done. I have had occasional problems in between annual service which are always taken care of quickly and usually without charge - for example checking out a check engine light, how to turn off the tire light after filling the tires. Everyone at the dealership is cheerful and helpful, but I really trust Caleb to take good care of me. More
by pabshamrock
October 23, 2022
Danny Schlenker is the reason I return time and time again. His professionalism is unmatched !! again. His professionalism is unmatched !! More
by atripp0
Employees Worked With
October 23, 2022
I want to thank my husband for always spoils me and Volkswagen of Ocala!! This second time, Carlos Hernandez and the other staff treated us like their best clients, he is very professional and attent Volkswagen of Ocala!! This second time, Carlos Hernandez and the other staff treated us like their best clients, he is very professional and attentive all the time, making our wishes come true!! Me and my family are very happy!! 5stars More
by Tejada's Family
Employees Worked With
October 22, 2022
Danny Schlenker and the service department always provide excellent service for both of my VWs. excellent service for both of my VWs. More
by Arnie
Employees Worked With
