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Volkswagen of Ocala
Ocala, FL
1,476 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,476 reviews
July 08, 2022
Professional and polite. Everything was thoroughly explained to me and I was kept updated at all times. Your lobby was also very clean and comfortable. Everything was thoroughly explained to me and I was kept updated at all times. Your lobby was also very clean and comfortable. More
by DERVETTE METELLUS
Verified CustomerEmployees Worked With
Heather Klopp
Helpful July 08, 2022
Carlos it’s a excelent person he help us to much I appreciate him so much appreciate him so much More
by Jesus Jordan
Employees Worked With
July 07, 2022
Excellent service great mechanic reasonable prices very professional staff would not have service any other place Danny is amazing very knowledgeable technician professional staff would not have service any other place Danny is amazing very knowledgeable technician More
by brenf
July 07, 2022
Shawn was very helpful from the beginning to the end of the buying process. We knew what we were looking for and there were two matches on the lot. He was patient as we explored both options and requeste the buying process. We knew what we were looking for and there were two matches on the lot. He was patient as we explored both options and requested a longer test drive. Joe infinance was quick and efficient. He effortlessly explained the finance documents. Amazing service all around! More
by Lisa.T789
July 06, 2022
Danny is the best! I trust him for advice on how to keep the Bug in top-notch condition. He is always professional and treats me like I'm a valuable customer. I trust him for advice on how to keep the Bug in top-notch condition. He is always professional and treats me like I'm a valuable customer. More
by ARTISTADEB
Employees Worked With
July 05, 2022
Maluan is my service rep who is always easy to work with. Had my Passat in for a check engine light. They found the problem and had my car ready the same day. Good people good service. Thanks for the clean Had my Passat in for a check engine light. They found the problem and had my car ready the same day. Good people good service. Thanks for the clean car when I picked it up. More
by DDAY17
Employees Worked With
Malaun Humbert
July 05, 2022
Danny is great. Dealership has seen better times. No selection, seems badly hit by corporate. Dealership has seen better times. No selection, seems badly hit by corporate. More
by CAPERSBARRIO
Employees Worked With
July 03, 2022
VW of Ocala is a phenomenal dealership! I’m so glad I chose them; Ryan was the great salesman that helped me find the perfect car for me & got me a nice deal. Joe from finances is absolutel I’m so glad I chose them; Ryan was the great salesman that helped me find the perfect car for me & got me a nice deal. Joe from finances is absolutely FABULOUS- I can’t say enough from him. He helped me at every step of the way & made me feel very supported & comfortable. No tricks, just good deals there. I highly recommend this place! More
by vale_trelles077
Employees Worked With
Joe Fulner, Ryan McGeehan
July 03, 2022
Great service. Very quick and polite. They had me in and out when servicing my car and when selling me a car. That included a trade in. Very quick and polite. They had me in and out when servicing my car and when selling me a car. That included a trade in. More
by ONE20
Employees Worked With
Other Employees :
Joe Fulner, Michael "Irish" Bedaw, Ryan McGeehan
