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Volkswagen of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.2
1,390 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 1,390 reviews

July 09, 2026

It was great. Friendly staff. Took me in when my appointment was actually for the next day. Very friendly and kind staff. More

by ameil3
Recommend Dealer
Yes
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Aug 02, 2026 -

Volkswagen of Orland Park responded

Thank you, ameil3, for your wonderful review! We're thrilled to hear that our friendly and kind staff were able to accommodate you, even on the wrong day. Your feedback truly reflects our commitment to customer-centric service, and we look forward to welcoming you back soon!

July 08, 2026

Service advisor was not helpful at all and mentioned several times that I did not purchase the car there. He didn’t seem to care it was there for warranty work. Had the car all day and did not fix a thi More

by Rvtaccurate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Smith
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Jul 11, 2026 -

Volkswagen of Orland Park responded

We are sorry to hear about your experience with our service advisor. Your feedback about the lack of support and communication regarding your warranty work is important to us, and I appreciate you bringing it to our attention. We strive for customer-centric service and will address these issues to ensure a more reliable and trustworthy experience in the future. Please feel free to reach out directly so we can assist you further and keep you updated on your part order.

July 06, 2026

Easy, informative, and caring. They kept me informed the whole time and made it easy. More

by ROMESNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kukulka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

ROMESNELL responded

Nice and easy.

Jul 11, 2026 -

Volkswagen of Orland Park responded

Thank you, Romesnell, for your wonderful review! We're thrilled to hear that you found our service easy, informative, and caring. Your feedback inspires our team to continue providing reliable and trustworthy support, and we look forward to serving you again soon!

July 05, 2026

They were very knowledgeable, the workers were very kind, and they were able to help me with making the right decision and tried saving me money with offers More

by CDAVIS273
Recommend Dealer
Yes
Employees Worked With
Raynor Golding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raynor Golding
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Aug 02, 2026 -

Volkswagen of Orland Park responded

We're delighted to know that our knowledgeable and kind team provided you with the support you needed to make the right decision while also helping you save money with our offers. Your trust in our customer-centric service is invaluable, and we can't wait to serve you again!

July 04, 2026

When in with engine problems, and had to have engine replaced. They did a great job More

by Holstxml
Recommend Dealer
Yes
Employees Worked With
John the service manager and the mechanic did a great job. I will be back for service and all of my car needs.
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Jul 11, 2026 -

Volkswagen of Orland Park responded

We're thrilled to hear that you had a great experience with our service and that we could help you with your engine replacement. We look forward to serving you again in the future!

July 03, 2026

Volkswagen of orland park is a good dealership We'll recommend friends and family if they need a car or truck More

by MOSTAMP42
Recommend Dealer
Yes
Employees Worked With
Onteral Woodson & Roberto Negrete
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Aug 02, 2026 -

Volkswagen of Orland Park responded

We are glad that you feel you can recommend us to friends and family. Thank you and we look forward to seeing you soon.

July 03, 2026

Kelly was amazing and thorough. I have worked with him before and will again. He is the best service person I have ever seen. More

by vincentlambert1969
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
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Aug 02, 2026 -

Volkswagen of Orland Park responded

We're thrilled to hear that Kelly provided you with amazing and thorough service. Your trust in our team means a lot, and we look forward to supporting you again in the future!

July 02, 2026

My car was ready when promised All aspects of the job were explained Good service More

by BEEBS47
Recommend Dealer
Yes
Employees Worked With
Roberto
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Aug 02, 2026 -

Volkswagen of Orland Park responded

Glad to hear your car was ready when promised and that all aspects of the job were explained clearly. Your feedback about our good service means a lot to us and reinforces our commitment to providing reliable and trustworthy support to our customers.

July 02, 2026

I Robert was in contact with me for 2 days and I always knew how othe job was progressing. More

by BEEBS47
Recommend Dealer
Yes
Employees Worked With
Robert
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Aug 02, 2026 -

Volkswagen of Orland Park responded

Thank you for your wonderful review! We're thrilled to hear that Robert kept you informed about the job's progress. Your feedback highlights our commitment to customer-centric service and reliability, and we appreciate your trust in us.

July 02, 2026

Advisors were friendly, courteous. They answered all my questions and were very knowledgeable. I would highly recommend them to other customers. More

by gaschutt
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Aug 02, 2026 -

Volkswagen of Orland Park responded

Thank you, gaschutt, for your fantastic review! We're delighted to hear that our advisors provided you with friendly, courteous, and knowledgeable support, ensuring you received the quality service you deserve. Your recommendation truly means a lot to us, and we can't wait to serve you again.

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