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Volkswagen of Orland Park
Orland Park, IL
1,183 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,183 reviews
January 21, 2026
Answered questions; made some concessions Promised to avail for any concerns; hoped the vehicle is enjoyable avail for any concerns; hoped the vehicle is enjoyable More
by RETONJA7
Verified Customer
January 21, 2026
Great customer care. Keep up the good work because a lot of places aren't friendly anymore. Also we were given a loaner car when we were in need of one having 2 little ki Keep up the good work because a lot of places aren't friendly anymore. Also we were given a loaner car when we were in need of one having 2 little kids. Thank you. More
by DURKEE.MARK
Employees Worked With
John
January 21, 2026
I BOUGHT A NEW ATLAS HAD A FLAT TIRE AND THERE WAS NO LOCK IN THE CAR FOR THE WHEEL NUTS. THIS HAS BEEN BACK AND FOURTH FOR TWO DAYS WITH SERVICE AND I LEFT VOICEMAILS AND NOT A RETURN CALL. WHY SHOULD LOCK IN THE CAR FOR THE WHEEL NUTS. THIS HAS BEEN BACK AND FOURTH FOR TWO DAYS WITH SERVICE AND I LEFT VOICEMAILS AND NOT A RETURN CALL. WHY SHOULD I PAY FOR A TOW AND PURCHASE A LOCK FOR A LOCK KEY FOR THE WHEELS.TERRIBLE SERVICE!!!! More
by cedric
Employees Worked With
NEGRETE, John Grubbs
January 16, 2026
Very attentive with my needs and understanding. I like the changes this dealership has made to improve customer service. I like the changes this dealership has made to improve customer service. More
by DANYETTAR
January 15, 2026
Not fair ! Pushey! All about there end of month quarter! Vehicle is not what was pictures on there web! It has no running boards like pictured! Truck does have Pushey! All about there end of month quarter! Vehicle is not what was pictures on there web! It has no running boards like pictured! Truck does have damage bumper and rear fender! The joy ride is had was what he had guided me to directions short ride! More
by LUCANN307
January 14, 2026
Andrew & Alexander Morales are always extremely helpful with any issues pertaining to my vehicle. The men in the service department helped me as well and are always so kind. with any issues pertaining to my vehicle. The men in the service department helped me as well and are always so kind. More
by TINAM2917
Employees Worked With
Alexander morales, Andrew morales
January 14, 2026
I was deciding between two cars and they helped me fit the one I wanted most to my budget! I do wish they had explained more about the car to me but I've been using the manual. the one I wanted most to my budget! I do wish they had explained more about the car to me but I've been using the manual. More
by THE6WINDS
