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Volkswagen of Orland Park
Orland Park, IL
1,065 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,065 reviews
Verified Customer
November 11, 2025
They told me I needed to replace an entire cluster over a blinking odometer instead of fixing a code error blinking odometer instead of fixing a code error More
by Moepro85
Employees Worked With
November 10, 2025
Very helpful The staff was very helpful, kind and knowledgeable I would highly recommend this place knowledgeable I would highly recommend this place More
by Ialvarado60
November 09, 2025
Didn’t feel my service person was knowledgeable on my situation. With the issues that I had with my car the only recommendation should have been is to get a new car not pay $20k for a used engine. situation. With the issues that I had with my car the only recommendation should have been is to get a new car not pay $20k for a used engine. More
by blttaylor
Employees Worked With
Not sure it was in service
November 08, 2025
Gleb and Ethan were awesome and attentive. From day 1 of walking in and browsing to text msgs to day of signing. Really appreciated them going above and beyond From day 1 of walking in and browsing to text msgs to day of signing. Really appreciated them going above and beyond More
by NURSETITISODE
November 08, 2025
Everything was very good until they forgot to deliver my car Had to pick upon my own next day car Had to pick upon my own next day More
by DCRAPIA
November 07, 2025
Took too long for an oil change. Had an appointment at 12:15 and they said it wouldn't be done until 5. I have to coordinate work and rides from a half hour away (x2for round trip). Had an appointment at 12:15 and they said it wouldn't be done until 5. I have to coordinate work and rides from a half hour away (x2for round trip). With an appointment, it seems like an hour to hour and a half would be appropriate and manageable. More
by Lehat5
