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Volkswagen of Orland Park
Orland Park, IL
1,367 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,367 reviews
June 19, 2026
My experience at Volkswagen of Orland Park was Phenomenal. My Salesman Mitchell and Alex in Finance was Excellent. From the time I walked in everything was Exceptional. I am very pleased with my n Phenomenal. My Salesman Mitchell and Alex in Finance was Excellent. From the time I walked in everything was Exceptional. I am very pleased with my new 2026 Volkswagen Atlas. While my Overall Experience being Top-Tier, I will most definitely Recommend this Dealership. ?? More
by LATONYA.BONSLATER2017
Verified Customer
June 17, 2026
Staff was very friendly. The facility was clean. I was offered refreshments while I waited. I would wish there was more outside seating available to wait if anything. The facility was clean. I was offered refreshments while I waited. I would wish there was more outside seating available to wait if anything. More
by a.aggen991
Employees Worked With
Kelly
June 16, 2026
Dealership was good but sold me a brand new car with issues Dealership was good the buying process was easy but sold me a car with multiple issues issues Dealership was good the buying process was easy but sold me a car with multiple issues More
by DESIRE.SOSA
Employees Worked With
Ray
June 16, 2026
Car had a few hundred miles on it. Brand new. Check engine light came on. Service wanted us to wait a few days to bring it in. They did however get us in and took care of the problem. Brand new. Check engine light came on. Service wanted us to wait a few days to bring it in. They did however get us in and took care of the problem. An exhaust vacuum leak. I shouldn't have to leave a review on a brand new car with under 1000 miles on it. Just saying. Very happy with the car though. Great car for the money More
by WEBBEAR21
June 14, 2026
Everyone was friendly, polite and professional Very informative and helpful about my concerns with the replacement of my engine oil pan replacement informative and helpful about my concerns with the replacement of my engine oil pan replacement More
by BRYANT-12
Employees Worked With
Roberto
June 13, 2026
My car was in for a 10,000 mile checkup, when I picked it up the right rear door weather seal was hanging out of the door. I brought it to the attention of the service rep he looked at it and said that it wa up the right rear door weather seal was hanging out of the door. I brought it to the attention of the service rep he looked at it and said that it was not like that when I brought it in. He showed me his tablet where they had taken pictures of the vehicle when it was brought in and of course the weather stripping was not hanging out at the door. I know that the weather stripping wasn't hanging out of the door when I brought it in. Its how he said, well sir we're not going to get argumentative about this your car is under warranty we will fix. it I just didn't like how he rationalize the situation. I was just pointing out to him that the weather stripping was hanging out at the door and he immediately went and got his tablet to show me that it wasn't like that when I brought it in and I said yes I know that. I asked him well is it possible that it was damaged here, he said that they had no reason to open the door but of course the invoice says that all of the doors were lubricated so that's not true. I was just taking a away about his rationale for the fact that the door weather stripping was apparently damaged while it was on Volkswagens property. He stated that the part would have to be ordered and they would contact me when I could bring the vehicle in to be serviced. I'm still waiting and it's been 10 days no contact from Volkswagen service. More
by cchnguam
Employees Worked With
