Volkswagen of Orland Park

Takes too long, inconvenient due to no loaners, damaged my wheel, waiting for call to repair it my wheel, waiting for call to repair it More

I have never experienced such rudeness, poor communication and disrespectful tone in a place of business. communication and disrespectful tone in a place of business. More

Roberto was great checked me in and got my vehicle serviced. They service was great and I'm very satisfied with the way my vehicle is running now. serviced. They service was great and I'm very satisfied with the way my vehicle is running now. More

Bad customer service Bad customer service and had to leave my car there twice For almost three weeks leave my car there twice For almost three weeks More

I had an excellent experience with the service department at Volkswagen of Orland. Roberto was incredibly friendly and attentive, ensuring that all my questions were answered. They conducted a thorough diagn at Volkswagen of Orland. Roberto was incredibly friendly and attentive, ensuring that all my questions were answered. They conducted a thorough diagnostic of my vehicle and kept me informed throughout the process. The repairs were completed quickly and efficiently, and my car is running like new again! I truly appreciate their professionalism and expertise. More

Extremely helpful. Great people. Overall good experience. This is a wonderful dealership. Kelly is the best. Great people. Overall good experience. This is a wonderful dealership. Kelly is the best. More

My experience with Robert was great. I came in a week before and had issues with water leaking on my passenger side floor... he advised that it could be the windshield not aligned proper I came in a week before and had issues with water leaking on my passenger side floor... he advised that it could be the windshield not aligned properly.. and because I had my windshield replaced with an off Brand they wouldn't be able to do it without charging me labor. Not going to lie I was a little rough with him (as anyone would be when they are told that they had to spend money) However I went and had it fixed.. and the problem stopped. He also advised me that it was time for my 50,000 mile maintenance on my vehicle.. I thought he was trying to just make me spend money and give me a hard time... I researched the maintenance and decided to get it done. He was very kind throughout the process and took care of me. He remained professional and dealt with my panicking attitude. He has great customer service More

Worked with my on price, explained everything to me. Great experience I felt like a valued customer Great experience I felt like a valued customer More

Sold us a certified pre owned that wasnt certified Didnt care that the car needed an oil change. Couldnt spend the $40 to fill the tank with gas care that the car needed an oil change. Couldnt spend the $40 to fill the tank with gas More

Mohamed was great, he really listened to us, and made the whole process smooth. Everyone at the dealership was outstanding, friendly, helpful, and professional. Highly recommend! whole process smooth. Everyone at the dealership was outstanding, friendly, helpful, and professional. Highly recommend! More