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Volkswagen of Orland Park
Orland Park, IL
1,354 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,354 reviews
June 07, 2026
Although my car situation was complex on certain levels, Roberto was helpful in navigating that process. He constantly answered my many questions and calls. He sent me follow up emails and I really apprecia Roberto was helpful in navigating that process. He constantly answered my many questions and calls. He sent me follow up emails and I really appreciate him for that. He also listened to my valid frustrations even when I understandably gave Volkswagen dealership grace. More
by POISE1913
Verified CustomerEmployees Worked With
Roberto Negrete
June 07, 2026
Although my car situation was complex on certain levels, Roberto was helpful in navigating that process. He constantly answered my many questions and calls. He sent me follow up emails and I really apprecia Roberto was helpful in navigating that process. He constantly answered my many questions and calls. He sent me follow up emails and I really appreciate him for that. He also listened to my valid frustrations even when I understandably gave Volkswagen dealership grace. More
by POISE1913
Employees Worked With
Roberto Negrete
June 06, 2026
The issue was a defective key fob. I was charged way too much for this diagnosis. Of course nothing is fixed. I still have a bad key fob, which would cost me more money. And all was no I was charged way too much for this diagnosis. Of course nothing is fixed. I still have a bad key fob, which would cost me more money. And all was not done on a very timely manner. More
by dvjv1979
Employees Worked With
Service
June 03, 2026
Helpful and polite and I was truly satisfied! Will continue to bring my car back if needed! Will continue to bring my car back if needed! More
by barbjakush
Employees Worked With
June 02, 2026
The person servicing my vehicle was very nice and knowledgeable. I was able to get my car serviced in a timely fashion, and I had no complaints about my visit knowledgeable. I was able to get my car serviced in a timely fashion, and I had no complaints about my visit More
by dsteele295
May 28, 2026
I got my car serviced for an oil change and tire rotation. The next day my warning light came on saying no wiper fluid. They didn't fill all my fluids up, I could be wrong but, I was under the impre rotation. The next day my warning light came on saying no wiper fluid. They didn't fill all my fluids up, I could be wrong but, I was under the impression that all oil changes came with them topping off the fluids under the hood. More
by bakeema
