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Volkswagen of Orland Park
Orland Park, IL
1,206 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,206 reviews
February 10, 2026
I appreciate the mechanic department. The dealer part of the process can work on honesty and professionalism as far as being on their phones. The dealer part of the process can work on honesty and professionalism as far as being on their phones. More
by erinmartin9781111
Verified Customer
February 10, 2026
Outstanding service! Gerardo went out of his way to help me and even provided a shuttle to work while my car was being serviced. Gerardo went out of his way to help me and even provided a shuttle to work while my car was being serviced. More
by Johnrogo68
Employees Worked With
Gerardo
February 07, 2026
Mitch was great helping us look the type of truck, we're looking and the color, leather and sunroof. Mitch was great very professional and the process was easy and painless looking and the color, leather and sunroof. Mitch was great very professional and the process was easy and painless More
by CERVANTESVERO
February 07, 2026
The service manager is great, but some of the staff needs some customer service training. some customer service training. More
by GOMAB_81
February 06, 2026
Am very grateful for your support for your profession care of service for my car . It was due for maintenance care. . Change the oil , rotation of the tires rotation of the tires, set the clock, set the care of service for my car . It was due for maintenance care. . Change the oil , rotation of the tires rotation of the tires, set the clock, set the clock in the Washington of the car. Thank you so very much. I appreciate your your kindness and my Thanks goes to Taylor and Gerardo . More
by MARIECRAFTS
Employees Worked With
Taylor , and Gerardo
February 03, 2026
VERY pushy to purchase, I'm already having issues with my car. Sales guy told me a bunch of stuff I could do with my car and those features don't even work more than half the time. car. Sales guy told me a bunch of stuff I could do with my car and those features don't even work more than half the time. More
by erikajuarez17
February 02, 2026
Prior to purchasing the vehicle, I test drove the car and advise the salesmen that the car pulled to the right, feels like the vehicle needs a wheel alignment. He looked me dead in my eyes and said 'we will advise the salesmen that the car pulled to the right, feels like the vehicle needs a wheel alignment. He looked me dead in my eyes and said 'we will take care of that don't worry about it' After the deal was completed and my 15k check processed he stated that' we can't cover that because our mechanics would charge per hour fixing that problem....I felt betrayed, I felt that he purposely did not bring up my concern about the vehicle pulling again and when I ask when can I bring the car back for a wheel alignment he stated 'that was not apart of the deal' I would not recommend this place. But shame on me for trusting his word. More
by VLATHAM0219
