Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Orland Park
Orland Park, IL
1,288 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,288 reviews
March 30, 2026
Sold us a certified pre owned that wasnt certified Didnt care that the car needed an oil change. Couldnt spend the $40 to fill the tank with gas care that the car needed an oil change. Couldnt spend the $40 to fill the tank with gas More
by TODDIMES
Verified Customer
March 30, 2026
Mohamed was great, he really listened to us, and made the whole process smooth. Everyone at the dealership was outstanding, friendly, helpful, and professional. Highly recommend! whole process smooth. Everyone at the dealership was outstanding, friendly, helpful, and professional. Highly recommend! More
by ILIROSILLV
March 30, 2026
Poor customer service, very rude and not FRIENDLY at all . Nothing but issues since buying a NEW car . Horrible experience ! Nissan would never ! . Nothing but issues since buying a NEW car . Horrible experience ! Nissan would never ! More
by TAYLORGUYTON17
March 27, 2026
Excellent Terrell was wonderful to work with. I had my eye on one particular car and ended up purchasing it. I had my eye on one particular car and ended up purchasing it. More
by TIMMISHA.COLEMAN
March 26, 2026
I came in for low tire pressure, the air valve was replaced, the same day low tire pressure alert came back on my council. I went back a 2 time found nails in that same time that air valve was replace replaced, the same day low tire pressure alert came back on my council. I went back a 2 time found nails in that same time that air valve was replaced.i replaced the tires that same day the low pressure came on again and at the 3rd time I came in it was discovered my rim was cracked and needing to be replaced. Kelly was awesome took care of the issue. I would have just preferred that the rim issue could have been caught by the mechanic team on the first or second visit More
by Antoniomburrowes
Employees Worked With
Kelly Smith
