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Volkswagen of Orland Park

Orland Park, IL

4.2
1,387 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 1,387 reviews

July 05, 2026

They were very knowledgeable, the workers were very kind, and they were able to help me with making the right decision and tried saving me money with offers More

by CDAVIS273
Recommend Dealer
Yes
Employees Worked With
Raynor Golding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raynor Golding
Aug 02, 2026 -

Volkswagen of Orland Park responded

We're delighted to know that our knowledgeable and kind team provided you with the support you needed to make the right decision while also helping you save money with our offers. Your trust in our customer-centric service is invaluable, and we can't wait to serve you again!

July 04, 2026

When in with engine problems, and had to have engine replaced. They did a great job More

by Holstxml
Recommend Dealer
Yes
Employees Worked With
John the service manager and the mechanic did a great job. I will be back for service and all of my car needs.
Jul 11, 2026 -

Volkswagen of Orland Park responded

We're thrilled to hear that you had a great experience with our service and that we could help you with your engine replacement. We look forward to serving you again in the future!

July 03, 2026

Volkswagen of orland park is a good dealership We'll recommend friends and family if they need a car or truck More

by MOSTAMP42
Recommend Dealer
Yes
Employees Worked With
Onteral Woodson & Roberto Negrete
Aug 02, 2026 -

Volkswagen of Orland Park responded

We are glad that you feel you can recommend us to friends and family. Thank you and we look forward to seeing you soon.

July 03, 2026

Kelly was amazing and thorough. I have worked with him before and will again. He is the best service person I have ever seen. More

by vincentlambert1969
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Aug 02, 2026 -

Volkswagen of Orland Park responded

We're thrilled to hear that Kelly provided you with amazing and thorough service. Your trust in our team means a lot, and we look forward to supporting you again in the future!

July 02, 2026

My car was ready when promised All aspects of the job were explained Good service More

by BEEBS47
Recommend Dealer
Yes
Employees Worked With
Roberto
Aug 02, 2026 -

Volkswagen of Orland Park responded

Glad to hear your car was ready when promised and that all aspects of the job were explained clearly. Your feedback about our good service means a lot to us and reinforces our commitment to providing reliable and trustworthy support to our customers.

July 02, 2026

I Robert was in contact with me for 2 days and I always knew how othe job was progressing. More

by BEEBS47
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 02, 2026 -

Volkswagen of Orland Park responded

Thank you for your wonderful review! We're thrilled to hear that Robert kept you informed about the job's progress. Your feedback highlights our commitment to customer-centric service and reliability, and we appreciate your trust in us.

July 02, 2026

Advisors were friendly, courteous. They answered all my questions and were very knowledgeable. I would highly recommend them to other customers. More

by gaschutt
Recommend Dealer
Yes
Employees Worked With
Roberto
Aug 02, 2026 -

Volkswagen of Orland Park responded

Thank you, gaschutt, for your fantastic review! We're delighted to hear that our advisors provided you with friendly, courteous, and knowledgeable support, ensuring you received the quality service you deserve. Your recommendation truly means a lot to us, and we can't wait to serve you again.

July 02, 2026

Knowledgeable, attentive, resolved all issues promptly answer questions about any and all my concerns I love that he resolves all my issues and explain the process and problems and with no rush I think he More

by NESHELLCOOPER
Recommend Dealer
Yes
Employees Worked With
Gerardo Negrete
Aug 02, 2026 -

Volkswagen of Orland Park responded

Thank you, Neshellcooper, for your wonderful review! We're thrilled to hear that you found our service knowledgeable and attentive, and that your issues were resolved promptly. Your feedback about our customer-centric approach and the quality of support means a lot to us, and we appreciate your kind words about our team member's potential as a manager.

July 02, 2026

I was very pleased with the service department, the timeliness of their work and the whole experience. More

by SHANEDAD1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kukulka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Volkswagen of Orland Park responded

Thank you, Shanedad1703, for your fantastic review! We're delighted to know that you were very pleased with our service department and the timeliness of their work. Your kind words motivate our team to continue delivering reliable and customer-centric support, and we can't wait to serve you again soon!

July 02, 2026

Very smooth and easy Drove from out of town to get the car and they were very efficient in the process More

by Ruthie\s car
Recommend Dealer
Yes
Employees Worked With
Jason Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Davenport
Aug 02, 2026 -

Volkswagen of Orland Park responded

Thank you. We're thrilled to hear that your experience was very smooth and easy, and that our team was efficient in the process. Your feedback is a great reminder of our commitment to customer-centric service, and we look forward to supporting you again in the future!