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Volkswagen of Orland Park
Orland Park, IL
1,316 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,316 reviews
April 27, 2025
I felt pressured. When called about the price on the paperwork. They wouldn’t call me back. The 60,000 suv had a crack in the windshield and they sent a guy to my h When called about the price on the paperwork. They wouldn’t call me back. The 60,000 suv had a crack in the windshield and they sent a guy to my house to fill the crack. Not replace it. Brand new suv. More
by MICHAELBLOUNT
Verified CustomerEmployees Worked With
Matt Kutyna, Eric Uribe
April 24, 2025
service was great and everyone was very respectful. took care of all my needs quickly took care of all my needs quickly More
by SAJANAJJARR
Employees Worked With
Other Employees :
Eric Uribe, Rolando Perez, Andy Morales, Chris Prohaska
April 24, 2025
VW does my oil changes and transmission fluid change. However, I am about to change one front wheel bearing by myself, because you want $1000. However, I am about to change one front wheel bearing by myself, because you want $1000. More
by KBRUGIONI
Employees Worked With
Service dept. only
April 24, 2025
The experience was wonderful from the sales, to management the only thing is i need the paperwork for the 2024 Atlas Sport, i received all paperwork for the 2025 Atlas for my wife truck but i did n management the only thing is i need the paperwork for the 2024 Atlas Sport, i received all paperwork for the 2025 Atlas for my wife truck but i did not receive paperwork for the 2024 Atlas Sport, Finance manager and sales clerk terrell never sent me the paperwork, other than that i was very please with the ICARE Core Values the dealer displayed with Integrity, Commitment, Advocacy, Respect and Excellence. More
by KEVIN.JONES13
April 24, 2025
I had great service as always. People were professional and helpful. I used a coupon so I had a decent price for the oil change. I keep coming back People were professional and helpful. I used a coupon so I had a decent price for the oil change. I keep coming back More
by TENENKOU
Employees Worked With
Alvardo
April 23, 2025
They were able to get me in quickly after I expressed my problem and they walked me through everything to make an informed decision about the services I needed. Kelly, my service advisor, went above and bey problem and they walked me through everything to make an informed decision about the services I needed. Kelly, my service advisor, went above and beyond in customer service. I was very pleased with my services and my experience. More
by tyneshaparker8710
Employees Worked With
Kelly Smith
April 21, 2025
Really disappointed with this service. First no calls before the text as to looking at the service ticket. The service suggested from the visit was over 2000 dollars. One was spark plugs First no calls before the text as to looking at the service ticket. The service suggested from the visit was over 2000 dollars. One was spark plugs which the car does not even have. No personal communication. Sick of being texted by Alex as to whether I want to know the value of the car and whether I want to upgrade and trade in. More
by MASAITISV
Employees Worked With
None this was service
April 20, 2025
I have been taking my car to this dealership for 3 years now.Im very impressed concerning their service, the staff is very friendly, very professional, service is good.Never had any issues about anything wi now.Im very impressed concerning their service, the staff is very friendly, very professional, service is good.Never had any issues about anything with them.I wouldn't have a problem with recommend them to any one.They do ,and service professional service,@ all times. More
by LENOREDANTLEY1
Employees Worked With
Other Employees :
Matt Kutyna, Rolando Perez, Andy Morales
April 20, 2025
Great experience, walked in with an old lease, drove away in a new Taos. Thanks! in a new Taos. Thanks! More
by MARTINEZ.EDUARDOJR
