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Volkswagen of Orland Park - Service Center
Orland Park, IL
387 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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387 Reviews of Volkswagen of Orland Park - Service Center
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Verified Customer
July 14, 2025
The service person Kelly was very helpful and polite, my vehicle was done in a timely manner and was actually finished ahead of time which made me happy. vehicle was done in a timely manner and was actually finished ahead of time which made me happy. More
by Atlas
Employees Worked With
Kelly
July 11, 2025
The experience with Volkswagen staff has been incredibly disappointing. Once the sale is made, their attitude shifts completely. They become arrogant, rude, and dismissive—acting as if answering a simple qu disappointing. Once the sale is made, their attitude shifts completely. They become arrogant, rude, and dismissive—acting as if answering a simple question is beneath them. There’s a clear lack of respect or interest in helping you once you’re already a Volkswagen owner. The cockiness and unprofessionalism from the staff are shocking, especially considering how friendly and helpful they are before the purchase. It’s disheartening to see such a drastic change in treatment the moment they no longer need to win you over. More
by Octoberlove05
July 11, 2025
Always very efficient, Always very kind and respectful. Always answer every question with knowledge.and wisdom. Always answer every question with knowledge.and wisdom. More
by CARCADAN42
Employees Worked With
July 11, 2025
Kelly was the zenith as it comes to customer service! He made sure that i was informed every step of the way! I appreciate his attention to detail! He made sure that i was informed every step of the way! I appreciate his attention to detail! More
by DLHOLLIMON
Employees Worked With
Kelly
July 06, 2025
Great customer service, very time friendly,and made you feel comfortable while waiting great experience feel comfortable while waiting great experience More
by TDSHELTON8009
July 04, 2025
Excellent service when came in they replaced battery with a new one an truck rides perfect now a new one an truck rides perfect now More
by SHANNELKSMITH.SS
Employees Worked With
July 03, 2025
I’m new to this dealership almost a year due to purchasing my Atlas at CarMax . So far so good. I hope this continues to be my experience. purchasing my Atlas at CarMax . So far so good. I hope this continues to be my experience. More
by REGINA_CRENSHAW
Employees Worked With
Gerardo service team
June 29, 2025
I have been taking my car to VW Orland Park since I bought my car in 2012 and trust the work they do, and their Customer service is Very Good. They always explain the work and price and have been very bought my car in 2012 and trust the work they do, and their Customer service is Very Good. They always explain the work and price and have been very accommodating with appointments More
by Alice Ruscitti
Employees Worked With
Gerardo Negrete Jr.
June 28, 2025
The customer service was super. The staff was very polite & helpful . They also greeted me with such pleasant smiles The staff was very polite & helpful . They also greeted me with such pleasant smiles More
by GILMORETANYA94
Employees Worked With
