Volkswagen of Orland Park - Service Center

This dealership is very slow with turn around times. Never have rentals available. Amount due over the phone was different by almost $300 when i arrived Never have rentals available. Amount due over the phone was different by almost $300 when i arrived More

Terrible repair men ripped me off for $200. 00 after making me wait 3hours Th Ed y overcharged me and didn’t fix anything 00 after making me wait 3hours Th Ed y overcharged me and didn’t fix anything More

I was pleased with the service provided however I am disappointed that I had to incur a 3% service charge to pay with a credit card. I do not feel comfortable carrying around large sums of money due to disappointed that I had to incur a 3% service charge to pay with a credit card. I do not feel comfortable carrying around large sums of money due to loss or left and having a $1000+ bill from the dealership’s service department occurs very easily. I think the dealership should go back to waived credit card fees. Or maybe I should look for another company More

I love coming here! They get me in and out.if there’s a problem they keep you informed, I switched dealerships and now Orland is my go to whenever I need service! Everyo They get me in and out.if there’s a problem they keep you informed, I switched dealerships and now Orland is my go to whenever I need service! Everyone is helpful More

Was easy to get an appointment. Also, Kelly was excellent as the Service Advisor for my Oil Change and Inspection! Also, Kelly was excellent as the Service Advisor for my Oil Change and Inspection! More

Kelly was great at the service center. He was communicative and I was well informed about the progress of my vehicle during my recent oil change and recall appointment. He was communicative and I was well informed about the progress of my vehicle during my recent oil change and recall appointment. More

The employees were very helpful and kind. From the services intake, sales and parts associates. Excellent customer service! From the services intake, sales and parts associates. Excellent customer service! More

Great place great cars great staff and really great deals that’s all I got that’s all I got More

All the technicians were very courteous and gave great service as usual! I appreciate the carwash as well. service as usual! I appreciate the carwash as well. More

Great experience with Kelly. Everything was done perfectly and with precision. All pricing and work done was at a fair price. Excellent service from the staff members! Everything was done perfectly and with precision. All pricing and work done was at a fair price. Excellent service from the staff members! More