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Volkswagen of Orland Park - Service Center

Orland Park, IL

4.1
351 Reviews

351 Reviews of Volkswagen of Orland Park - Service Center

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March 23, 2025

I had an issue with my 23 atlas. They recognized it to be a warranty issue and took care of it without any charge to me. The customer service rep was great from start to finish and t More

by SABRINZAYED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in seevice
March 22, 2025

Punctual and accurate they are welcome, good service and maintenance for you car with expert people More

by HAITHAM-NAWAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kutyna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Khan
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Orland can’t come close to how nice the Countryside service area is. Orland was loud between the music from the dealer and the tv for the service. It’s all connected in one big room. Countryside has sn More

by DANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the name
March 22, 2025

Every time that I bring my my car for regular maintenance service something happens to my car. More

by AMIN_AZIMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
March 20, 2025

Service staff are friendly and knowledgeable. The only downside is the amount of time it takes. More

by BWEBER2STER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area.
March 20, 2025

Brought my car in for warranty service. John was excellent. He kept me informed about what was happening. They sent my car to a Chevy dealership because the part was warrantied from Chevy. More

by JAYSCIAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
March 20, 2025

Pleasant and helpful. All work performed! Service techs were great Wait was not too bad More

by TJSANKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 20, 2025

Great customer service given. Clean environment well stock refreshments. Comfortable chairs great entertainment center for the wait. More

by COOKSMBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kutyna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Great service each time I go into the dealership people are great to work with More

by BCONSIDINE1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Kelly, my service rep, was extremely professional and helpful. I had a small issue which Kelly resolved. Additionally, he showed me how to reset the problem myself. More

by L Kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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