Volkswagen of Palatine

Great experience I got a brand new VW Beetle hatchback, it drives amazing. Christopher Krause was the sale representative that helped me from the beginning to the end. I got a brand new VW Beetle hatchback, it drives amazing. Christopher Krause was the sale representative that helped me from the beginning to the end. He was very friendly, hard-working and knowledgeable. He walked me through every aspect of the car and was particularly helpful in searching the mid-west for the perfect color for me. During the test drive, he even spent time helping me improve my driving skills. I would definitely recommend Chris to anyone. More

Best car buying experience ever! I found a used 2006 Lexus RX330 on Cars.com, came into the showroom knowing exactly what I wanted and Joe Parks the Sales Manager handed me over to Jo I found a used 2006 Lexus RX330 on Cars.com, came into the showroom knowing exactly what I wanted and Joe Parks the Sales Manager handed me over to Joey Fuffalo and he took great care of me and my fiancé. We cut to the chase and went straight to the business of buying the car I came for. Within two hours we had everything completed and we were out the door. I have to say, he is by far the best salesman I have ever encountered in my life. I am 47 years old and have purchased a few new cars in my life and it's always been worse than giving birth! I'm not kidding, he's a great guy! Not once did he try to steer us away from what we came for nor did he try to talk us into anything "extra". When it came time to wrap everything up and see the finance department, Adam Hernandez took great care of us as well. We actually ended up purchasing an extended warranty and that was the end of it. They had our new car washed and ready to go and I've never had such a pleasant buying experience in my life. I don't think I could ever take my business elsewhere again! These people know how to treat their customers, that's probably why their showroom was full of customers. I even overheard a gentleman walk in with his sister and brother in law and introduce them to a salesman, he was a previous customer (I think, I'm not too nosey). More

Amazing buying experience When I walked into the showroom I had a rough idea of what I wanted, but was not sure if it was even feasible. I had a good used car and was looking t When I walked into the showroom I had a rough idea of what I wanted, but was not sure if it was even feasible. I had a good used car and was looking to see if an upgrade was possible. Martin was interested in helping me find the car that would meet my requirements and to be able to structure the financing to meet my needs. Soon I was test driving a brand new 2014 Beetle R-Line. It was a beautiful car, but was there a way to move into the car? Martin went to work with Raffi and they found a way to give me the most for my good used car and found a way to solve the financial puzzle I presented. Today I am the proud driver of my dream car, thanks to Martin and Raffi working together and finding a way! Thank you very much! More

!!!! The best experience ever!!! Me and my husband went there to test drive 2015 VW Tiguan. Our salesmen Kalina was in great help for us and made the whole process very easy. We test Me and my husband went there to test drive 2015 VW Tiguan. Our salesmen Kalina was in great help for us and made the whole process very easy. We test drove two different cars and ended up leasing one. The whole team there made sure we get what we want and gave us an amazing deal,even with our bad credit history . I'm so happy with the service there. In 3 years when my lease is up i would get a new one for sure. More

great experience Gus and the ta worked efficiently and hard to make sure we got the best car and loan for us. They fill you in on all the fun gadgets that came with ou Gus and the ta worked efficiently and hard to make sure we got the best car and loan for us. They fill you in on all the fun gadgets that came with our 2012 cc lux. Considering making a 2nd purchase within a year or or so and will definitely be returning to autobarn of mount prospect. More

Seamless I purchased a 2015 GTI from Martin and Vic. They did an excellent job throughout and worked to get me the deal I wanted on the price of the car as wel I purchased a 2015 GTI from Martin and Vic. They did an excellent job throughout and worked to get me the deal I wanted on the price of the car as well as financing rate. This is the third car we buy from Vic and his staff and we will definitely be back. The service techs and porters did an excellent job prepping the car and it was delivered beautifully. More

Check Out The VW EOS and ask for Chris Krause. Our salesman, Christopher Krause, worked hard to work within our budget perameters. The entire sales experience was excellent. But it didn`t end th Our salesman, Christopher Krause, worked hard to work within our budget perameters. The entire sales experience was excellent. But it didn`t end there as every item was thoroughly explained to us. All in all the delivery was also excellent. Would definitely recommend. My whole family loves the EOS, its` options, great lines, and the process of the power hard top going into the trunk. Dollar for dollar just a great auto. Its` VW engineering and workmanship at their finest. More

Great buying experience I recently purchased a 2014 VW Jetta from The Autobarn Volkswagen in Mount Prospect. Sales professional Chris Krause helped me find the model that met I recently purchased a 2014 VW Jetta from The Autobarn Volkswagen in Mount Prospect. Sales professional Chris Krause helped me find the model that met all my requirements and didn’t try to sell me features in which I wasn’t interested. He also worked with Raffi Ohanian to find the exterior and interior colors that I wanted. It was the best car-buying experience I’ve had in quite some time. More

Go see Gus Gus is a very acknowledgeable person to talk to, and he knew his cars. When we picked up our Routan, he sat with us, and showed us all the various fu Gus is a very acknowledgeable person to talk to, and he knew his cars. When we picked up our Routan, he sat with us, and showed us all the various functions the van came with for nearly an hour and half (and probably could have shown us more if our little one wasn't getting impatient) showing us nothing but absolute great courtesy. Overall this is a great place to shop for a vehicle, and would highly recommend seeing Gus for your next purchase. More

I drove over 800 miles and it was worth every mile! I was looking for a very specific VW model. I had narrowed my search to two vehicles in the Chicago area. It was now time for the respective dealers t I was looking for a very specific VW model. I had narrowed my search to two vehicles in the Chicago area. It was now time for the respective dealers to earn my business. The Autobarn Mount Prospect did just that. It began with Eryk staying late (after hours) one night to accomodate my schedule. That set the tone for the balance of my experience. Friendly, accomodating and very professional through out. No buying pressure... just solid product knowledge and guidance. A special note of thanks to Adam and Michelle for closing all of that paperwork stuff with ease!!! Great sales support. More