Volkswagen of Palatine

I drove over 800 miles and it was worth every mile! I was looking for a very specific VW model. I had narrowed my search to two vehicles in the Chicago area. It was now time for the respective dealers t I was looking for a very specific VW model. I had narrowed my search to two vehicles in the Chicago area. It was now time for the respective dealers to earn my business. The Autobarn Mount Prospect did just that. It began with Eryk staying late (after hours) one night to accomodate my schedule. That set the tone for the balance of my experience. Friendly, accomodating and very professional through out. No buying pressure... just solid product knowledge and guidance. A special note of thanks to Adam and Michelle for closing all of that paperwork stuff with ease!!! Great sales support. More

Eryk Buzinski was great We were helped by Eryk Buzinski. He was great! Very knowledgeable and willing to work with our needs. We have purchased the Tiguan and Eryc help us to We were helped by Eryk Buzinski. He was great! Very knowledgeable and willing to work with our needs. We have purchased the Tiguan and Eryc help us to find the model that we were looking for and get the price that we were comfortable with. If your looking for quality people who holds your best interests, go to The Autobarn in Mount Prospect. Thank you Eryk!!! Roman and Diana More

Joey is the best! Joey was great! he was really knowledgeable about cars! He is a sweetheart! Raffi also did a good job! Got me a good price but forgot about my spoiler Joey was great! he was really knowledgeable about cars! He is a sweetheart! Raffi also did a good job! Got me a good price but forgot about my spoiler.. Either way I would recommend this place to anyone! More

Patience-2014 Jetta I had the pleasure of working with Robert and Raffi during my visit to the dealership. I was very indecisive about if I wanted to keep my old VW which I had the pleasure of working with Robert and Raffi during my visit to the dealership. I was very indecisive about if I wanted to keep my old VW which was having major issues and was out of warranty or to get into a new vehicle. It took me a couple hours to decide and throughout those two hours I had never imagined the patience these two had with me. Once I made the decision in which I did purchase the vehicle they were more than helpful and pleasant. I have already recommended this dealership as well as who to deal with when going in. Thank you for helping me make up my mind and helping me into my new Jetta. More

2014 Passat It was a long but amazing time spent at the dealership. Allen got everything sorted out for me, made me feel like being home. Great customers services It was a long but amazing time spent at the dealership. Allen got everything sorted out for me, made me feel like being home. Great customers services and friendliness. Looking forward for my next purchase from The Autobarn More

Great People Just wanted to let everyone know that the people that work at the Autobarn in Mount Prospect, are very courteous and accommodating. I was helped by Er Just wanted to let everyone know that the people that work at the Autobarn in Mount Prospect, are very courteous and accommodating. I was helped by Eryk. He was great! Very knowledgeable and willing to work with your needs. When it came down to closing the deal, Joe not only had all the paperwork ready, he was able find me better financing then what I already had. Now that's service. If your looking for quality people who holds your best interests, go to The Autobarn in Mount Prospect. More

First official car buying experience! Excellent experience! This was my first time actually buying a car from start to finish in my own name and not my parents. Gus and Raffi were both a Excellent experience! This was my first time actually buying a car from start to finish in my own name and not my parents. Gus and Raffi were both amazing. They made myself and my parents feel at home. They bent over backwards to find my perfect car and made the trade in/ purchasing part so easy. I highly recommend this dealership! More

Sales Rep Josh Sims Buying a car has always been a scary experience for my wife and me. Josh Sims made the purchase of of a new Tuarig very pleasant. I was pleased w Buying a car has always been a scary experience for my wife and me. Josh Sims made the purchase of of a new Tuarig very pleasant. I was pleased with his care in helping our selection. I thought the price was very fair and the tradein allowance I thought was generous. This is the fourth car we have purchased at the Autobarn in Mount Prospect and we have always been pleased both with our cars and with the service of them. John P. Brennan More

Buy your VW here I drove down from WI after email communications regarding a new car they had advertised in their website. Price and dealer fees quoted were honored w I drove down from WI after email communications regarding a new car they had advertised in their website. Price and dealer fees quoted were honored when I got there. Painless transaction, excellent service, highly recommended. More

Best experience purchasing a new car ever! Chris Krause was my salesperson. From the moment I walked into the dealership and met Chris, it was an exciting adventure into Beetles, turbo, and th Chris Krause was my salesperson. From the moment I walked into the dealership and met Chris, it was an exciting adventure into Beetles, turbo, and the thrill of power under foot. Chris is not only personable but also knowledgeable. I had done my research on line, and my questions and concerns were more than adequately answered. The whole staff is friendly and welcoming, and I could not have asked for a better car-buying experience. I will not hesitate to recommend this dealership and Chris to anyone. Vive la Volkswagen! More