Volkswagen of Palatine

James is a great salesman. He is knowledgeable and got me into a vehicle I am extremely happy with. I would, and have already, recommend anyone to speak with James Fischer about purchasing a VW. into a vehicle I am extremely happy with. I would, and have already, recommend anyone to speak with James Fischer about purchasing a VW. More

From the moment I bought my car to bringing it in for service I have had the best experience. Whenever I have brought my car in the service technicians have been fantastic. They keep me informed on w service I have had the best experience. Whenever I have brought my car in the service technicians have been fantastic. They keep me informed on when my car needs service, what they have done to the car and when I can expect the car to be ready. They always have a smile on their faces and seem genuinely glad to see you. More

Rafal has the patience of a saint for dealing with me. We still had to go through the typical hagglefest, but I got a great price. still had to go through the typical hagglefest, but I got a great price. More

I wanted to buy a new Volkswagen Touareg, since I was very satisfied with the performance of my old one. They had one in the Mt. Prospect dealership which I wanted to buy. There I found Kalina, who sold very satisfied with the performance of my old one. They had one in the Mt. Prospect dealership which I wanted to buy. There I found Kalina, who sold me the car to be very helpful. She was able to negotiate the price for me a had a very postive/friendly attitude towards me. The vehicle was was in prefect condition. She was very cheerful and I found her very happy to be able to help me out. Buying the car was actually a pleasant experience. Thank you Kalina. More

I walked into the dealership not knowing exactly what I wanted, but had an idea. Robert was the first to approach me and asked me questions accordingly to help me with my decision making process. He offer wanted, but had an idea. Robert was the first to approach me and asked me questions accordingly to help me with my decision making process. He offered me many options along with information about various types of vehicles. While doing so, he was also very respectable, kind and actually pretty funny. His customer service was outstanding and I would recommend anyone to see him for help purchasing a new car. More

Great experience. Eryk was awesome and made the process very easy. Definitely A plus service. I Will definately go back for my future car needs. very easy. Definitely A plus service. I Will definately go back for my future car needs. More

From the moment I walked in the door I was instantly approached and introduced to Robert. I found him to be very friendly and handled himself in an extremely professional manner. Robert gave me all the approached and introduced to Robert. I found him to be very friendly and handled himself in an extremely professional manner. Robert gave me all the information I needed and was very patient with all the questions I asked him. I would definitely have to say that he is very knowledgeable and goes above and beyond to accommodate his customers More

Graciano was HONEST, PROFESSIONAL,COURTEOUS, FUN, KNOWLEDGEABLE, FOCUSED, PATIENT, INTUITIVE, UNDERSTANDING, PASSIONATE; HELPFUL; KIND; WHILE HE WAS NOT PUSHY HE WAS GOOD ENOUGH TO ASK FOR MY BUSINES KNOWLEDGEABLE, FOCUSED, PATIENT, INTUITIVE, UNDERSTANDING, PASSIONATE; HELPFUL; KIND; WHILE HE WAS NOT PUSHY HE WAS GOOD ENOUGH TO ASK FOR MY BUSINESS & WANTED THE SALE... WHICH HE EVENTUALLY SUCCEEDED IN FOR THE ABOVE MENTIONED REASONS! More

I walked into the Autobarn in Mt.Prospect not really I walked into the Autobarn in Mt.Prospect not really having any previous knowledge about the car I wanted. Robert was there and helped me out. He was I walked into the Autobarn in Mt.Prospect not really having any previous knowledge about the car I wanted. Robert was there and helped me out. He was a pretty cool guy and informed me more than I was expecting. Excellent customer service and Robert made it an easy and fun experience. I've recommended this Autobarn to some friends and family because of the experience that I had. More

Walked in one evening not knowing what to look for. but Robert was very helpful, friendly, patient and experienced in the products. He was willing to listen to my needs and was able to recommend and help m Robert was very helpful, friendly, patient and experienced in the products. He was willing to listen to my needs and was able to recommend and help me with my options without any preasure. I recommended this dealership to family and friends because of this sales person. Robert is my top Salesperson at this dealership. I will definately go back and ask for him again. More