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Volkswagen of Puyallup
Puyallup, WA
89 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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89 Reviews of Volkswagen of Puyallup
November 05, 2023
Victor, Thank you for the great experience that you helped us with yesterday. Your keen sense of our automobile needs for us was superb. We appreciated the patience you gave us and that you were more helped us with yesterday. Your keen sense of our automobile needs for us was superb. We appreciated the patience you gave us and that you were more than happy to answer all of our questions. You listened to our concerns and had a car on your lot with all the bells and whistles to last us our lifetime. It isnt easy thinking that this could be our last car purchase as we head fully into retirement. Thank you for treating us like a top notch customer and helping us make a great choice. You really know what you are doing. As for the Tiguan, Im just getting acquainted with, Im sure it will be the right fit. And, thanks for offering to guide us through any additional information on the electronic devices such as Apple car play and such, if needed. This is the 5th VW product weve owned from VW beetle to Tiguan. Ive loved them all! Sincerely, Dan and Kathleen More
by mcclayk
Employees Worked With
Victor K
Helpful October 16, 2023
I’m not one to write reviews especially if they are negative, I always just part ways. But the experience I just had at this Volkswagen was the worst. Sales Advisor Blake thought he was doing his job h negative, I always just part ways. But the experience I just had at this Volkswagen was the worst. Sales Advisor Blake thought he was doing his job his delivery was so cold. Not friendly at all and I would rather go somewhere else than get my car serviced at this location. More
by Grace
Employees Worked With
Blake reeder
May 11, 2023
I reviewed them on yelp, go to the link below. Terrible experience, save yourself the trouble and literally go anywhere else. https://www.yelp.com/biz/harnish-auto-family-puyallup?hrid=jjo62UrK Terrible experience, save yourself the trouble and literally go anywhere else. https://www.yelp.com/biz/harnish-auto-family-puyallup?hrid=jjo62UrK_q5-u928aBhfsQ&utm_source=ishare&utm_content=review More
by k_b
Employees Worked With
Ed Siou
February 22, 2023
Sold me a beautiful 2015 Lexus GS350 then their third party vendor scratched the paint, and they refused to fix it to a satisfactory level, so they traded us into a 2017 Dodge Durango the pride and joy o party vendor scratched the paint, and they refused to fix it to a satisfactory level, so they traded us into a 2017 Dodge Durango the pride and joy of the Previous owner so I was told, that vehicle has transmission issues and I have only had it 5 months the tranny went out at around 3 at 66000 miles, and they offered me 500 bucks to sign a document stating I would not talk about my experience with them and not write about it online, I told them to keep there bribe and set out to get it fixed myself, well two tranny shops later and now its at the dealership with a 8825.00 quote to fix it and that doesn't include the AC recharge because that runs off the transmission cooler. I also asked if they did a full service of the vehicle prior to selling it to me and they said they don't check the transmission! why would a dealership not check that? we did an oil change right away because it did not look like that had been done. I will not buy anything from Harnish Family of Dealerships and I don't recommend them to anyone else either. More
by V-ROD
Employees Worked With
Says Louanphakdy, Ed Siou
December 14, 2022
Working with Brock was a fantastic. After looking at the Tiguan, I realize that it wasn’t big enough. I looked at the Taos. it’s almost as big and gets better gas mileage. After looking at the Tiguan, I realize that it wasn’t big enough. I looked at the Taos. it’s almost as big and gets better gas mileage. More
by randykimjones
Employees Worked With
Brock L.
December 11, 2022
Shawn Scurry will not only get you the best deal out there on some of the best VW cars on the market she will find you any car you are looking for. Her connections in the industry are unparalleled! G there on some of the best VW cars on the market she will find you any car you are looking for. Her connections in the industry are unparalleled! Give her a shot for your next vehicle purchase. VW of Puyallup More
by Tom Sold It
Employees Worked With
Shawn Scurry
December 09, 2022
Came in and spoke with Brock. This guy really knows his stuff. He made me feel comfortable and I look forward to coming back again. This guy really knows his stuff. He made me feel comfortable and I look forward to coming back again. More
by Dj
Employees Worked With
Volkswagen Puyallup Reviews
December 09, 2022
Had a great experience at this dealership. Was greeted by Brock who was knowledgable and was super friendly. Great resource in helping my girlfriend figure out a car to purchase. The whole pr Was greeted by Brock who was knowledgable and was super friendly. Great resource in helping my girlfriend figure out a car to purchase. The whole process was pretty easy. More
by Macmill111
Employees Worked With
Brock Lorentzon
December 07, 2022
Had a great experience at your dealership. I was looking into acquiring a second car but wasn't quite sure what I was looking for. I worked with Brock and it was a great experience. He was ver I was looking into acquiring a second car but wasn't quite sure what I was looking for. I worked with Brock and it was a great experience. He was very knowledgable about all the cars I liked at and made some great suggestions based on what my needs were. I very much appreciated his expertise without the aggressive sales pitch that I received at other dealerships. It was a great experience. Thank you. More
by ovpuyallup
Employees Worked With
Brock Lorentzon
