Volkswagen of Salem - Service Center

It was easy to make the appointment. Everything smoothly and all services were explained to me Everything smoothly and all services were explained to me More

Fast, attentive, focused and aware of my needs. Provided great work when they promised, provided rides and a smile. Provided great work when they promised, provided rides and a smile. More

Salem VW is a great place. The service manager Greg Bell and his team give me the best service on my car. It's almost like I've done the work myself! A special shout out to Col The service manager Greg Bell and his team give me the best service on my car. It's almost like I've done the work myself! A special shout out to Collin in the shop. Collin is the one that works on my car 99% of the time. More

Love these guys! So friendly! Also, I messed up on my appointment date and I came in on the wrong day. They went ahead and just squeezed me in. <3 thank you gents! Al So friendly! Also, I messed up on my appointment date and I came in on the wrong day. They went ahead and just squeezed me in. <3 thank you gents! Also, it helps they have refreshments while I wait. More

The service dept is great and the work is done correctly and the paperwork is great and the paperwork is great More

I have always been pleased with Greg and his service crew. There has been little turnover. I drive 40 miles for my service there. crew. There has been little turnover. I drive 40 miles for my service there. More

The service dept does a great job every time I am there. I have had no issues at all I have had no issues at all More

Volkswagen of Salem has been our go-to dealership since purchasing our 2023 ID.4 and late 2022. The sales and service team has been consistently knowledgeable and helpful. Thanks! purchasing our 2023 ID.4 and late 2022. The sales and service team has been consistently knowledgeable and helpful. Thanks! More

Did not follow through with services promised in the time they were promised. My car was there for weeks and I made multiple unnecessary trips to Salem (1 hour drive from my home) because of their lack of co they were promised. My car was there for weeks and I made multiple unnecessary trips to Salem (1 hour drive from my home) because of their lack of communication and follow through. More

would not recommend this dealer. very unprofessional with bad communication and service. their prices are outrageous for the services. you’re better off going to a different shop. very unprofessional with bad communication and service. their prices are outrageous for the services. you’re better off going to a different shop. More