Daniel Gonzales

Price was fine but totally unwilling to deal on trade in or financing. Essentially ended up back where they got the asking price. Also messed up on the down payment and over billed. Finally did not have the or financing. Essentially ended up back where they got the asking price. Also messed up on the down payment and over billed. Finally did not have the floor mats in the car that were in the photos. They did order new ones and sent them. More

by MHAGOOD1998 Verified Customer Verified Customer

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Good service and friendly. I would recommend friend or family. The show room and waiting area small but nice. I would recommend friend or family. The show room and waiting area small but nice. More

by DSENG Verified Customer Verified Customer

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My 2. 5 year old car stopped working and I had to tow it into the dealership. We had to get a ride from the tow truck to the dealership and then the deale 5 year old car stopped working and I had to tow it into the dealership. We had to get a ride from the tow truck to the dealership and then the dealership again refused to lend me a car- they were “out for the month “ even though I had the extended warranty. If you want to be taken care of don’t go here They also were horrible to purchase from! More

by happydays434 Verified Customer Verified Customer

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Team had to troubleshoot an error and make sure my car was sound. They identified the problem and it was fixed. Very much appreciated all they did I! was sound. They identified the problem and it was fixed. Very much appreciated all they did I! More

by Vidalocafz Verified Customer Verified Customer

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Great service every visit - service techs always on point - always take my car to vw of Salem - always take my car to vw of Salem More

by JSAUER1 Verified Customer Verified Customer

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Service was fine, staff were polite, and everything met my expectations overall during this visit. my expectations overall during this visit. More

by TKLEIN140 Verified Customer Verified Customer

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Wasn’t there to actually give feed back but my partner sat there for a very long time without being given any updates on there service being done plus it looks like they charged me for a free lifetime oil sat there for a very long time without being given any updates on there service being done plus it looks like they charged me for a free lifetime oil change. And for that I give them 3 stars instead of more. More

by Steven E. Verified Customer Verified Customer

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Will never bring our vehicle back. It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed a It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed attention, and NEVER fixed what we brought it in for. Will sell the car ASAP and never a Volkswagen again! More

by HUD46 Verified Customer Verified Customer

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I’ve been going here for oil changes for 9 years, and they consistently provide wonderful service! they consistently provide wonderful service! More

by C.REDFORD Verified Customer Verified Customer

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My questions were not addressed properly. Person responsible was annoyed to have my questions and was rude. They were not willing to tell me what is the minimum I needed to make the car safe Person responsible was annoyed to have my questions and was rude. They were not willing to tell me what is the minimum I needed to make the car safe rather than doing everything they suggested. It was very expensive. Waiting area was not the best. More

by Mina Verified Customer Verified Customer

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