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Volkswagen of Salem - Service Center

Salem, OR

4.1
514 Reviews
Call Service Center (503) 400-6307

514 Reviews of Volkswagen of Salem - Service Center

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February 09, 2024

Excellent customer service and communication. The staff there was great and I had a wonderful transaction from start to finish. More

by ASCULLY201
Recommend Dealer
Yes
Employees Worked With
Tonya and Perry
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Feb 09, 2024 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 09, 2024

Professional and friendly. Quick to respond to my questions. Would recommend services to friends and family. More

by S.NORTHROP79
Recommend Dealer
Yes
Employees Worked With
Joshua
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Feb 11, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 09, 2024

It was a great experience Great x 10 Vw of salem has great service And more More

by jmacidymac
Recommend Dealer
Yes
Employees Worked With
Joshua McElwain
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Feb 11, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 09, 2024

Drop my car off, they got it done fast. No problems afterwords. Worth the piece of mind More

by ELIJAH.NEEL
Recommend Dealer
Yes
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Feb 11, 2024 -

Volkswagen of Salem responded

Thank you so much for your kind words, Elijah, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 08, 2024

It took care of me quickly Order was on time and on the date specified More

by LOLAGRIER1
Recommend Dealer
Yes
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Feb 08, 2024 -

Volkswagen of Salem responded

Lola, Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 08, 2024

Comfy waiting area, very clean, a little bit of a wait time but all around good. More

by tytray2002
Recommend Dealer
Yes
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Feb 08, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 08, 2024

Everything was taken care of. Dealer honored coupon from previous visit. Every one was professional. Very satisfied. More

by GLASSINSULATORS
Recommend Dealer
Yes
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Feb 09, 2024 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 07, 2024

The follow up was really good and they were able to finally get my jeep repaired despite issues that were not their fault. More

by PWOO067
Recommend Dealer
Yes
Employees Worked With
Josh in the Service Department
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Jul 05, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 07, 2024

They are always great, so nice and explain everything clearly, over all just great people at a great dealership More

by SMITHCATHLEEN46
Recommend Dealer
Yes
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Feb 08, 2024 -

Volkswagen of Salem responded

Cathleen, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 07, 2024

Attentive staff and premium service Timely repairs and excellent pricing. Competitive and fair Honest and upfront More

by lolah5
Recommend Dealer
Yes
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Feb 08, 2024 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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