Volkswagen of Salem - Service Center

Service was horrible had to call and get updates, was not kept in the loop for service of my car, had it for over a month and half a tank of gas was used for test drives kept in the loop for service of my car, had it for over a month and half a tank of gas was used for test drives More

I had an issue with something and he went above and beyond to help me solve it as well as his teamates. Showed excellent customer service and high level of care. Thank you everyone at VW. beyond to help me solve it as well as his teamates. Showed excellent customer service and high level of care. Thank you everyone at VW. More

Very quick, excellent work Customer service was friendly and polite They cleaned my truck well and polite They cleaned my truck well More

Went well. Only hiccup was the computer going down in the middle of signing papers, but love the car and got the deal I wanted Only hiccup was the computer going down in the middle of signing papers, but love the car and got the deal I wanted More

Good quality work, in a reasonable time frame. Priced as well as most dealers. Car is clean afterwards, and have had no difficulties with scheduling, or the service staff. Priced as well as most dealers. Car is clean afterwards, and have had no difficulties with scheduling, or the service staff. More

The dealership has invariably been efficient, courteous, prompt, and informative with this and other service appointments. Since we travel two hours for our appointments, it is not possible to drop off the prompt, and informative with this and other service appointments. Since we travel two hours for our appointments, it is not possible to drop off the vehicle, so we enjoy the amenities of the waiting area in the comfortable seating provided. More

This dealership does not know what they tell there customers then they change there story's and wonder why customers get upset and contact corporate then they don't do anything either for the customer customers then they change there story's and wonder why customers get upset and contact corporate then they don't do anything either for the customers so just take ur car somewhere else More

They provided very good service and informed me of everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very g everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very good service. More

Always easy to work with. Always keeps me informed of progress. Always friendly. Drop off is always easy. I usually wait and work from the waiting area. And I'm not ever disap Always keeps me informed of progress. Always friendly. Drop off is always easy. I usually wait and work from the waiting area. And I'm not ever disappointed in the service to my vehicle. More

Fast and friendly service My questions were answered promptly I recommend them They do good work promptly I recommend them They do good work More