Volkswagen of Salem - Service Center

Very nice waiting area. I was glad to be able to come really early. Lots of texting. I was glad to be able to come really early. Lots of texting. More

Super friendly helped me with all of my needs would definitely come back here again definitely come back here again More

My car salesman Brendon is a friend of mine and he really did a great job of helping me find exactly what I needed for a new car. Even if I didn’t already know Brendon outside of the dealership, I would have did a great job of helping me find exactly what I needed for a new car. Even if I didn’t already know Brendon outside of the dealership, I would have thought he was very friendly and helpful. Rather than push me into getting the car he just worked with me until we found a manageable way for me to go home with a new car. He was great and the rest of the team was great too! More

They were very respectful and took a lot of time to find out the issues with my vehicle out the issues with my vehicle More

I purchased both of my Volkswagens from VW of Salem and I have always taken them back for any and all service. Greg Bell and his team always go out of their way to give me the best service and take the best have always taken them back for any and all service. Greg Bell and his team always go out of their way to give me the best service and take the best care of me and my vehicles! More

Tried to buy a car online. Nobody ever contacted me after multiple attempts. Poor customer service. Nobody ever contacted me after multiple attempts. Poor customer service. More

I’ve been going there since 2014 when we bought our first VW and the service department has always been friendly and helpful VW and the service department has always been friendly and helpful More

Very responsive, available, convenient, courteous in offering a ride home with a Lyft during my service. Willing to help or find someone who can. offering a ride home with a Lyft during my service. Willing to help or find someone who can. More

Greg Bell and his team are great to work with and treat me very good when I am in for a service. A shout out to Colin in the shop, Colin is the one who always works on my car. me very good when I am in for a service. A shout out to Colin in the shop, Colin is the one who always works on my car. More

I bought my 2012 Tiguan new from another VW dealer. I have taken it to VW of Salem for the past several years for service and have always found everyone to be helpful and pleasant. I now have a more ma I have taken it to VW of Salem for the past several years for service and have always found everyone to be helpful and pleasant. I now have a more major mechanical issue that I have scheduled for evaluation and repair. I believe the issue is mostly related to a failing water pump. I hope all goes well with the repair/s and that I can get my Tiguan back on the road with reliability. At this point, I have been really happy with Salem VW and have given a 5 star rating. I will follow-up after the upcoming diagnosis and repair/s. I am optimistic that the rating will maintain itself. More