Volkswagen of Salem - Service Center

Great customer service, and helpful. Greg and Josh go the extra mile for their customers. I’ve never had a bad experience here. Greg and Josh go the extra mile for their customers. I’ve never had a bad experience here. More

Great customer service. Upon arrival I was helped right away. My service was very fast Upon arrival I was helped right away. My service was very fast More

Great dealership. Only reason I didn't give a 5 was it would have been nice to get a fully charged ID-4 back Only reason I didn't give a 5 was it would have been nice to get a fully charged ID-4 back More

Greg has always gone above and beyond with communication and getting my service needs taken care of. Thanks for being a solid person I can trust! and getting my service needs taken care of. Thanks for being a solid person I can trust! More

Service was horrible had to call and get updates, was not kept in the loop for service of my car, had it for over a month and half a tank of gas was used for test drives kept in the loop for service of my car, had it for over a month and half a tank of gas was used for test drives More

Went well. Only hiccup was the computer going down in the middle of signing papers, but love the car and got the deal I wanted Only hiccup was the computer going down in the middle of signing papers, but love the car and got the deal I wanted More

Very quick, excellent work Customer service was friendly and polite They cleaned my truck well and polite They cleaned my truck well More

I had an issue with something and he went above and beyond to help me solve it as well as his teamates. Showed excellent customer service and high level of care. Thank you everyone at VW. beyond to help me solve it as well as his teamates. Showed excellent customer service and high level of care. Thank you everyone at VW. More

The dealership has invariably been efficient, courteous, prompt, and informative with this and other service appointments. Since we travel two hours for our appointments, it is not possible to drop off the prompt, and informative with this and other service appointments. Since we travel two hours for our appointments, it is not possible to drop off the vehicle, so we enjoy the amenities of the waiting area in the comfortable seating provided. More

This dealership does not know what they tell there customers then they change there story's and wonder why customers get upset and contact corporate then they don't do anything either for the customer customers then they change there story's and wonder why customers get upset and contact corporate then they don't do anything either for the customers so just take ur car somewhere else More