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84 Reviews of Matthew Reid
May 29, 2026
We had a very good experience at Salem VW. We test drove several cars before settling on one in the showroom. Our salesman, Dema, was patient and helpful throughout the buying process. The fin We test drove several cars before settling on one in the showroom. Our salesman, Dema, was patient and helpful throughout the buying process. The financial arrangements met with our approval. So, all in all, we had a very good experience and are happy with our car. More
by SUNJCO24
Verified CustomerOther Employees Tagged: Matthew Reid
May 25, 2026
Price was fine but totally unwilling to deal on trade in or financing. Essentially ended up back where they got the asking price. Also messed up on the down payment and over billed. Finally did not have the or financing. Essentially ended up back where they got the asking price. Also messed up on the down payment and over billed. Finally did not have the floor mats in the car that were in the photos. They did order new ones and sent them. More
by MHAGOOD1998
Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker
May 11, 2026
Typical high pressure sales experience, pushy and trying hard to sell the icon program. Sales rep, promised car cleaning that was very sub-par. Also, promised free charging at the dealership for my Tesla. N hard to sell the icon program. Sales rep, promised car cleaning that was very sub-par. Also, promised free charging at the dealership for my Tesla. Next day, sales manager was very annoyed that I was there charging. More
by RMBARRON74
Other Employees Tagged: Matthew Reid
April 21, 2026
Well Buying a used vehicle from a far distance Correct vehicle description Is key Usually, with a walkaround video that shows all the imperfections This was not done I was told that the vehicle had no imp vehicle description Is key Usually, with a walkaround video that shows all the imperfections This was not done I was told that the vehicle had no imperfections But that was truly not the case More
by CHAZTACH
Other Employees Tagged: Matthew Reid
March 03, 2026
He was very cheery and really great to work with he gave us all the information we need and would love to work again with him for our car needs us all the information we need and would love to work again with him for our car needs More
by RICHELLE.VPG
Other Employees Tagged: Matthew Reid
February 24, 2026
They lied to me , probably relying on my age and disability to not question what the salesman said. I have particular safety features that I needed , that were promised , and were not on the car the disability to not question what the salesman said. I have particular safety features that I needed , that were promised , and were not on the car they sold me. 2 Days Later after trying to find these features, i called them back asking to return the car and get my old car back. I was told all sales are final and if I felt there was a senior abuse problem I would be talking to their attorney. I waited 2 weeks and have now had to trade the car they sold me at a significant loss. More
by KATBUG01
Other Employees Tagged: Azeal salesman
February 21, 2026
Dema, Jeremy and the whole team at Volkswagen of Salem were excellent to work with. They were professional, transparent, and made the entire process smooth and stress-free. No pressure, no surprises — j were excellent to work with. They were professional, transparent, and made the entire process smooth and stress-free. No pressure, no surprises — just great communication and excellent customer service from start to finish. Highly recommend if you’re looking for an easy and enjoyable car-buying experience. More
by AROBERTS11
Other Employees Tagged: Michael Wenzel , Dmytro Zolotarov
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