Volkswagen of South Charlotte

Helpful and made the experience simple This was my family’s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost brea This was my family’s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost breakdowns and to help me reach a reasonable payment. Would definitely recommend. More

Continues To Raise The Bar Al Condrey and team are outstanding. Professional, responsive, and courteous! My headlight went out on Tuesday night and they had me in the next day a Al Condrey and team are outstanding. Professional, responsive, and courteous! My headlight went out on Tuesday night and they had me in the next day and out in no time. This dealership/service center is the finest I have seen in 35-years of driving. More

Traded in Honda Van for 2016 Tiguan Wonderful experience at this dealership when we traded our older Honda van for a 2016 Volkswagen SUV. The Sales Consultants who helped us were very f Wonderful experience at this dealership when we traded our older Honda van for a 2016 Volkswagen SUV. The Sales Consultants who helped us were very friendly. We picked a very rainy day to make our trade-in, and despite the lousy and chilly weather we received a warm welcome and excellent help with our purchase. We will be back when my husband is ready to purchase his next vehicle! More

Great experience with Spiro Spiro and team were great from beginning to end. They gave me an awesome deal on a new 2019 Jetta! I will definitely be back to purchase another car. Spiro and team were great from beginning to end. They gave me an awesome deal on a new 2019 Jetta! I will definitely be back to purchase another car. This is my second brand new car from them. More

Awesome Service I came in after a tire blow out to get a new set of tires. Adam informed me of a tire special that was currently going on, as well as a very informati I came in after a tire blow out to get a new set of tires. Adam informed me of a tire special that was currently going on, as well as a very informative recommendation on which tires to chose. Adam also walked me to the back to give me a detailed breakdown and first hand look at all the issues that were discovered with my car as well as the options I had to get them taken care of. Adam stayed in constant contact and service was completed faster than expected!. More

I am so Grateful to Amber! Back in May I walked in to VWSC just wanting to test drive a car. I was greeted by Sales Associate Amber Dowell. She was friendly and never pushy. She Back in May I walked in to VWSC just wanting to test drive a car. I was greeted by Sales Associate Amber Dowell. She was friendly and never pushy. She respected my position and always listened to me. I thought I would never be able to afford even a used car from one of the big time dealerships. I walked away with a great experience, not having both a car. Even though I didn’t buy a car from her that day, I took with me her kindness that she showed me. I went to some other dealerships. Applied for loans. But nothing ever stuck. Then I got a call from Amber months later. I was surprised she even remembered me. I walked in just wanting to talk about financing. I didn’t even want to look at a car. I work hard to make ends meet and I have no problems walking away and going back to my car payment free life. But after talking with her and the financing manager I was offered a situation that I could be comfortable with. I LITERALLY (bold and underlined) would not have been able to do this without my sales associate Amber Dowell. I am so grateful to her and the VWSC team for all their help! More

Best Car Buying Experience Yet! Amber, our sales consultant, was wonderful working with us to make sure we got what we wanted. We told her we wanted something realiable, reasonably p Amber, our sales consultant, was wonderful working with us to make sure we got what we wanted. We told her we wanted something realiable, reasonably priced, and told her what we were will to pay each month and how long of a lease we wanted. She found the perfect car for us. And Chris, the financial manager was great in breaking down all of the add ins we could get and helping us set up our Smart Payment Plans. Overall we love on new VW and are so happy we came to Volkswagen of South Charlotte More

Great service! The service at this dealership is amazing! They are efficient and customer-friendly. This life-long Honda driver has now been converted to a Volkswa The service at this dealership is amazing! They are efficient and customer-friendly. This life-long Honda driver has now been converted to a Volkswagen enthusiast! More

Price delivered NOT COMPETITIVE. We leased a Jetta here three years ago. The salesman let us walk out on the first visit. He delivered a price $50/month higher than expected. I called We leased a Jetta here three years ago. The salesman let us walk out on the first visit. He delivered a price $50/month higher than expected. I called him a week later, and told him I was on the way to a Honda dealership. Now he wanted to do business. Over the course of three phone calls, the price came down all the way to my original offer. This required way too much work. This past week I visited them again for a new lease because it's the closest dealer to my home. I explained that I did not wish to waste time. I gave them my offer. The sales manager, Patrick, came out and delivered a price of $50/month too high. He was rude and would not negotiate. We left. He said he would call me within the hour. He did not. "Amber" called later that evening and, get this, delivered a price $10 higher than her boss had. I laughed out loud. We didn't go back. They contacted us a week later and wanted to do a deal. Ridiculous. This is clearly their sales strategy. Don't bother with these people. We have also had issues with their service department. Good luck! More

Incredible Customer Service from Jason Phillips In August my wife purchased a 2018 Volkswagen Atlas. Our sales consultant, Jason Phillips, was extremely helpful, knowledgeable, and friendly througho In August my wife purchased a 2018 Volkswagen Atlas. Our sales consultant, Jason Phillips, was extremely helpful, knowledgeable, and friendly throughout the entire process. We could not be happier with her new Atlas, as it is an amazing vehicle that fit our family's needs perfectly. The Atlas contains all of the amenities and performance of its German, Japanese, and Swedish rivals, but at a much more reasonable price. My wife is a hard-working ER nurse and she was in a time crunch to find the perfect car after her older SUV finally died. Jason went above and beyond to help us, as did Andrew Woods and the rest of the dealership. We could not have had a better car buying experience and I highly recommend VW of South Charlotte. More