" Our second time leasing a car with Volkswagen of South Cha"
So here we are again with Volkswagen of South Charlotte turning in our 2016 Passat and leasing the new 2018 model. The reason why we are doing this is simply due to the fact we obviously like the cars and selection of models but more important, the relationship with the dealership. Spiros Dedis is a seasoned sales executive that knows his product well. He has looked out for our best interest each time and made sure we were comfortable and knowledgeable regarding each of the features of the cars we have leased. Al in service is spot on with following up on scheduled maintenance and Drew in finance is quite the gentleman to work with. The owner, Mark Cohen, makes sure that we continue to be happy and has been available for any support ( which we have not needed). My wife and I highly recommend them and have sent some of our friends there as well to visit with Spiros for their vehicle requirements. Patrick works closely to ensure that everyone feels they got their “Deal” and leaves with a big smile. By the way- bagels, coffee, and two lounges even with desk areas, to relax during any visit.
"Kicked out for requesting breakdown of dealer installed opts"
Moe was rude, aggressive, and extremely offensive. Unwilling to provide detailed breakdown of the $1,300 dealer installed options, then kicked me out of the dealership. Entire encounter lasted 10 minutes. His last words to me were "Thanks for wasting my entire morning". Also lied by saying he was a Sales Manager, which another employee confirmed he is not. I don't know how this guy maintains his job, clearly untrustworthy, buyers beware.
"Couldn’t be happier"
Everyone was incredibly helpful and made me feel comfortable throughout the entire experience, from initial emails to signing the final paperwork. I felt like Michael, Moe and Andrew all had my best interest in mind and did everything they could to ensure I had a pleasant experience.
"Superior service and family oriented "
This dealership is one that I will continue to come back to each and every time I need a vehicle for my family and now large organization I work for. The customer service is out of this world and the best I have ever had the pleasure to be a part of.
"No pressure and simple"
- Kayla C
We went in to "look" and ended up leasing! The 2018 Atlas is incredible. We worked with Moe and Drew and had a great experience with them both.
My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everything we could have hoped for. The team worked with us to finance where we were comfortable and we couldn’t be more pleased with our purchase!
Saaid was a very helpful , seemed to know what he was doing. Will defiantly do business again with him! He is also very funny we great conversations, he also let us keep his snowglobe as a souvenir. Haha
"Good buying experience"
Good buying experience with knowledgeable staff and prompt response time. They really took the time to elaborate on the various options for our new car and gave useful recommendations. Would recommend!
"My kids had a blast!"
What kind of crazy person brings two 6 year olds to a car dealership?! Well...one who didn't want to be stuck there for hours, with a great excuse to leave. :) What happened you ask....my kids ended up having a blast, the staff was incredible, and it ended up being my best car buying experience ever. So not what I was expecting. My kids enjoyed the kids play area, but mostly played hide and seek (staff involved), talked with employees etc. They had fresh pizza and while I was doing paperwork they literally sat down with my kids and fed them. Seriously my kids want to go hang out there now, LOL. I had a great experience with Saaid, Moe, Alden, and I can't remember my finance person's name (sorry Blue Shirt Guy). I am now and forever a VW girl!
- Kacey Dembkoski
We had a wonderful experience at this dealership! It didn't feel like a car dealership at all! Jendy was great, and very kind! Moe,the manager was so friendly and not pushy at all! Drew handled our financing, and was very quick and painless! I highly recommend all of them!
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