"Pleasant Experience "
As a sales family, we have an appreciation for company loyalty and customer service. We certainly experienced both in Bill Patterson and our Salesman, Moe Borno! Both were friendly and professional. Moe listened attentively and was very helpful . There was no pressure. My son and I left and returned in the afternoon to close the deal. I have never bought so fast! Kudos also to the affable and conscientious Chris Woodard who finalized the paperwork Thank you all for a very pleasant experience! Really like my new car, but in a few years I would enjoy buying from you again and will definitely recommend you to others!
"Great service and friendly. "
Was just coming into see what they could due for me after another dealership racked me over the coals a few years back. Moe was able to get me in a new car and got me on the right track. He worked quickly and didn't take my whole day. Very professional and friendly.
Christopher was also friendly and helpful in making decisions about financing and extras such as GAP insurance. There was no pressure as i was making decisions.
"Helpful and made the experience simple"
This was my family’s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost breakdowns and to help me reach a reasonable payment. Would definitely recommend.
" Our second time leasing a car with Volkswagen of South Cha"
So here we are again with Volkswagen of South Charlotte turning in our 2016 Passat and leasing the new 2018 model. The reason why we are doing this is simply due to the fact we obviously like the cars and selection of models but more important, the relationship with the dealership. Spiros Dedis is a seasoned sales executive that knows his product well. He has looked out for our best interest each time and made sure we were comfortable and knowledgeable regarding each of the features of the cars we have leased. Al in service is spot on with following up on scheduled maintenance and Drew in finance is quite the gentleman to work with. The owner, Mark Cohen, makes sure that we continue to be happy and has been available for any support ( which we have not needed). My wife and I highly recommend them and have sent some of our friends there as well to visit with Spiros for their vehicle requirements. Patrick works closely to ensure that everyone feels they got their “Deal” and leaves with a big smile. By the way- bagels, coffee, and two lounges even with desk areas, to relax during any visit.
"Kicked out for requesting breakdown of dealer installed opts"
Moe was rude, aggressive, and extremely offensive. Unwilling to provide detailed breakdown of the $1,300 dealer installed options, then kicked me out of the dealership. Entire encounter lasted 10 minutes. His last words to me were "Thanks for wasting my entire morning". Also lied by saying he was a Sales Manager, which another employee confirmed he is not. I don't know how this guy maintains his job, clearly untrustworthy, buyers beware.
"Couldn’t be happier"
Everyone was incredibly helpful and made me feel comfortable throughout the entire experience, from initial emails to signing the final paperwork. I felt like Michael, Moe and Andrew all had my best interest in mind and did everything they could to ensure I had a pleasant experience.
"Superior service and family oriented "
This dealership is one that I will continue to come back to each and every time I need a vehicle for my family and now large organization I work for. The customer service is out of this world and the best I have ever had the pleasure to be a part of.
"No pressure and simple"
- Kayla C
We went in to "look" and ended up leasing! The 2018 Atlas is incredible. We worked with Moe and Drew and had a great experience with them both.
My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everything we could have hoped for. The team worked with us to finance where we were comfortable and we couldn’t be more pleased with our purchase!
Saaid was a very helpful , seemed to know what he was doing. Will defiantly do business again with him! He is also very funny we great conversations, he also let us keep his snowglobe as a souvenir. Haha